Account Manager

Job Description

We are a managed services provider looking for an Account Manager to manage client accounts. This will be the go-to person for the client. This role is 60% sales and customer service and 40% technical. They will be the primary point of contact for clients, responsible for meeting with them on a regular basis to review service performance, gather feedback, anticipate client needs, identify upsell and cross-sell opportunities. The end goal is to simultaneously improve the client’s technology whilst increasing revenue. A true win win.

We are looking for the right person to have:

• A passion and determination to get the job done
• A likable, fun, and hard-working personality
• An ability to change and adapt - seriously, things move quick around here
• A desire to help customers and deliver phenomenal service
• A LOVE for technology
• A need to work for a company with a real purpose behind them

The wrong person will possess:

• A know-it-all attitude
• The need to always wait for direction
• A love for corporate structure

In turn, we will provide:

• A great place to work
• Challenges and opportunities
• Awesome coworkers
• Competitive compensation
• Stability
• Medical and dental coverage, paid holidays, paid vacation, paid sick days, 401k

SKILLS TO MAKE YOU A GOOD FIT AND SUCCESSFUL:

• Personal core values similar to ours (see below).
• Talk nerdy to me--er, all of us. Know your stuff and talk about it confidently, accurately, and honestly.
• Ability to rock the mic like a vandal. Okay, maybe not rap, but you do have to be able to communicate extremely well - both in voice and written. Talk geek to us, we love it, just not the customer.
• Love to laugh. If you take yourself too seriously, then avert your eyes from this description now. That being said, you should absolutely take your job seriously.
• Oh yeah, and a desire to contribute to an awesome team and culture.
• Live for technology - seriously, you read technology blogs for fun. We want someone who has passion for technology and wants to use it to better our customers and this company.
• Be organized, ahead of schedule, communicative, accountable--in short, own your role entirely, while being open to critiques, suggestions, and new ideas.
• Play really nice with others. We're a tight-knit, highly collaborative team, and we keep it that way.
• Possesses sales acumen – a go getter who is competitive, optimistic and loves meeting with an influencing others.

QUALIFICATIONS:

• Prior experience in account management or sales, preferably in the IT services or MSP industry.
• Strong understanding of IT infrastructure, cloud services, cybersecurity, and other relevant technologies.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
• One or more industry certifications, such as A+, Network+, Security+, Microsoft Certs or similar certifications are a plus.
• Ability to perform public speaking and presentations.
• Typing skills to ensure quick and accurate recording of notes.
• Proficient at using Microsoft Office products, such as Word, Excel, PowerPoint and Outlook.

DETAILS ON THE POSITION:

• Job opening is available immediately
• Full time position (Hours of operation: 8 AM - 5 PM, Monday-Friday)
• Pay starts between $50K and $60K base (depending on experience) plus variable commission. Total compensation is expected to be between $65 and $100K.

ABOUT US:

Read more about us at https://www.azcomp.com/about

AZCOMP Core Values:

1. We deliver PHENOMENAL

2. We work hard, play hard

3. We care about the One -- (Compassionate to each Individual)

4. We check our egos at the door

5. We chase Mavericks -- (We believe Challenges ARE Opportunities)

6. We exercise real communication

7. We do the right thing

8. We surf Jaws -- (We Innovate and Improve)

9. We go where Eddie would go! -- (We bring Passion and Determination)

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Job Type: Full-time

Pay: $65,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Compensation Package:

• Commission pay
• Yearly bonus

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Ability to Relocate:

• Mesa, AZ 85209: Relocate before starting work (Required)

Work Location: In person

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