Account Representative - Quebec

Extendicare Canada
Markham ON / Remote
30+ days ago

Job Description

Extendicare is a leading provider of care and services for seniors throughout Canada and we are committed to delivering care to meet the needs of a growing seniors’ population in Canada. Our 22,000 team members are dedicated to helping people live better through a commitment to quality service and a passion for what we do.

Candidates are invited to apply for the remote position of Account Representative which can be located in southern Quebec. Candidates to this role must be bilingual in both French and English.
SGP is a Purchasing Partner Focused organization committed to providing unmatched customer service, comprehensive network support, and innovative solutions to the Senior Care Market. Defined by our customized and focused programs and services SGP understands our partners business and we are dedicated to ensuring optimum network performance for our Partner’s procurement needs.
The position has responsibility in three key areas: sales/marketing, program compliance and client retention. The position works closely with the Regional Director of Sales Eastern Canada, Business Development Representative Quebec / Purchasing team to design, implement and administer programs that support both short- and long-term strategic objectives of the Company.
Key Responsibilities:
  • Develop territory sales and meet sales objectives for assigned territory
  • Builds partnerships with key customers, suppliers, and industry associations.
  • Regularly review measures of success of client’s programs and engage with clients on a routine cadence to provide account support
  • Assists in budget planning and forecasting for SGP Purchasing
  • Consultative selling and promotion of products and service within customer segments in assigned territory
  • Plans and conducts programs and activities (in-services, continuing health education programs, regional meetings etc.) that will drive growth of the SGP brand in territory.
  • Attends industry trade shows for territory.
  • Conducts Regular Business Reviews
Account management
  • Identifies opportunities in their accounts that require multifunctional team approach and works with the team to set an objective that will drive sales.
  • Heavy concentration on building and developing the SGP base business
  • Serves as main point of contact for their account.
  • Uses company resources appropriately to move towards achievement of set goal(s) for the account.
Business Planning and territory management
  • Build solid business relationships, in a competitive market, that will support the growth of the current client base while at the same time meet financial objectives
  • Provide analytic insight to territory data, issues, and opportunities, utilizing all available company resources.
  • Manage the annual budget for territory activities and programs.
  • Report on new product ideas/suggestions, market trends and competition
Minimum qualifications:
  • Must be bilingual in French and English
  • Post-secondary school education with emphasis on business or health care services required.
  • Must have three to five-year sales experience in the Long-Term Care, Retirement and Seniors Living Sector
  • Proven ability to build business partnerships and to deal effectively with all levels of management.
  • Experience with developing an Annual Business Plan for Territory, focusing on business planning steps within span of control, as well as needs from cross-functional partners.
  • Ability to travel.
  • High energy, flexible individual with the ability to prioritize and multi-task.
  • Ability to present information clearly and effectively both verbally and in writing; an active listener who projects a professional demeanor
  • Customer-focused attitude, with the ability to understand, anticipate and identify customer needs while using information to provide the best-individualized service.
  • Proven integrity through open and honest interactions with colleagues and encourages active participation and commitment from others in the pursuit of common goals.
  • Understands roles, setting expectations, sharing information, and building consensus.
The position is field office based with telephone and computer responsibilities as well as travel to interface with SGP Partners on daily basis. Occasional weekend travel and work required for company meetings, trade shows and/or SGP Partner conferences.
There is some lifting of sample products not to exceed 30 lbs.
In Ontario, Extendicare, ParaMed Home Health Care and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the individual noted in the posting


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