Job Description
Jaco Aerospace is the fastest-growing distributor in the defense and aerospace sectors, built on customer trust, a talented team, and a commitment to personal service. We are adding qualified individuals to our rapidly growing team as part of our expansion. As an AS9120-certified distributor and one of only 100 companies to achieve CMMC Level 2 certification, we support OEM and aftermarket customers globally with chemicals, consumables, and hard-to-find items essential for aircraft maintenance.
We seek a knowledgeable and experienced sales professional from the aerospace or aviation industry. As an Aerospace Sourcing and Inside Sales Representative, you will focus on sourcing and quoting aerospace and aviation products. Your role is at the forefront of engaging with existing customers, and you will be directly responsible for sourcing and quoting aerospace products using our proprietary software.
Your primary goal is to build and nurture positive connections with customers to grow their business with Jaco Aerospace.
Key Responsibilities
- Qualify potential customers to ensure they are appropriate buyers for our products.
- Gain a deeper understanding of customer urgency to ensure that requests for quotations (RFQs) are processed in alignment with their needs.
- Use our proprietary software platform to source and quote aerospace, aviation, and space-related products.
- Ensure RFQ entries are entered properly to avoid errors.
- Manage a high volume of customer RFQs, ensuring timely and accurate responses.
- Provide precise pricing and delivery estimates through our quoting system.
- Build and maintain long-term relationships with both customers and suppliers.
- Communicate directly with customers via phone and email.
- Maintain and update customer and vendor records in our system.
- Use consistent pricing strategies, ensuring that the same products are sold at the same price to the same customers.
- Prioritize quick and easy wins, ensuring timely follow-ups on customer RFQs.
- Oversee customer order management and direct customer feedback to relevant departments.
- Identify and source new suppliers to expand our product offerings.
- Actively reach out to primary vendor contacts for sourcing and collaboration.
- Negotiate pricing, lead times, and quality standards with both new and existing suppliers.
Requirements
- High School Diploma or GED.
- Exceptional interpersonal and customer service skills.
- Excellent phone, written, and verbal communication skills.
- Fast learner with the ability to grasp new concepts quickly.
- Naturally curious and passionate, with a “whatever it takes” attitude.
- Enjoy working in a team environment and collaborating with peers.
- Open to constructive feedback and suggestions.
- Ability to quickly adapt to priorities in a high-growth environment.
- Willingness to put in extra effort to get the job done.
- Experience and knowledge in the aerospace, space, or aviation industry.
- Familiarity with aerospace sourcing and distribution processes.
- Understanding of part numbers, certificates of conformity (CoCs), certificates of analysis (CoAs), and part specifications.
- Proven B2B sales experience.
- Experience in customer service, addressing order issues or delays, and processing orders.
- Advanced computer skills with experience using Salesforce, Excel, ILS, and other sourcing platforms.
Founded in 1971 and headquartered in Valencia, CA, Jaco Aerospace is a leading technology-driven solutions provider for the Civil and Defense Aerospace sectors. We proudly serve clients from all divisions of the US Armed Forces, United Airlines, Boeing, Lockheed Martin, Honeywell, Delta Airlines, Blue Origin, and more.
Jaco Aerospace offers a broad range of chemicals, consumables, expendables, and hard-to-find items, supporting both domestic and international customers with aircraft maintenance (MRO) needs. As an authorized distributor, we leverage cutting-edge supply chain technology to provide fast quoting, online ordering, and sourcing for hard-to-find products while ensuring quality and excellent customer service.
Job Type: Full-time
Pay: From $79,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Sales: 1 year (Required)
- Aerospace: 2 years (Required)
Work Location: In person
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