Case Manager

Bond Health
Bronx, NY
30+ days ago
Bond Health
Bond Health

Job Description


Case Associate Needed in the Bronx
Full time, Residential program

The Case Associate is the intermediate level of direct care staff working with residents of a supported housing program in order to help residents live in the community as independently as possible.

  • May carry a caseload of residents
  • Provides services to those residents within the scope of program regulations and agency mission.
  • Evaluates and assesses independent living skills, and supports residents in meeting individual goals.
  • Assist residents with locating and securing housing
  • Advocates on behalf of residents with other services providers.
  • If carrying a caseload, links residents to community based treatment and collaborate with other service providers when coordinating services.
  • If carrying a caseload, practices person-centered and collaborative service planning with residents, also ensuring service plans are completed and signed by residents according to regulatory guidelines and standards.
  • Interprets and explains agency policies and procedures to residents.
  • Supports residents toward the goal of medication management independence, including appropriate person-centered interventions.
  • Conducts monthly unit/apartment inspections.
  • Provides resident escorts to appointments as needed.
  • Assist residents with moving, carrying groceries, laundry and other household items as needed.
  • Participates in regular staff meetings and trainings. May be asked to travel to some off-site meetings and trainings.
  • Participates in planning and execution of special and holiday events

  • Completes regular and timely documentation of all resident interactions, including progress and informational notes.
  • Insures progress notes meet monthly billing documentation requirements, if applicable
  • Files incident reports as appropriate
  • Facilitates monthly roommate meetings when appropriate
Core Competencies
  • Excellent resident engagement skills
  • Strong verbal and written communication skills
  • Attention to detail
  • Ability to work independently as well as with a team
  • Ability to travel to visit residents in apartments or to escort residents
  • Valid driver's license and willingness to drive agency van preferred
  • Ability to lift 25lbs as needed to assist residents
  • Bachelor's degree in Social Work or related field
  • 1 year experience in a community health setting or a residential facility
  • Familiarity with Windows programs and able to learn new systems and programs
  • Willingness to work with a seriously mentally ill population, many with experiences of homelessness and substance use.
  • Compassion and respect for vulnerable individuals
For more information and to apply, please contact:
Howard Newman
Account Manager, Bond Health Staffing
5824 12th Avenue
Brooklyn, NY, 11219
Office: 1-718-302-0040 ext. 204
Fax: 1-718-302-0070
[email protected]


The Bronx, NY, USA


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