Account Manager

Los Angeles CA
30+ days ago

Job Description

At Brick Hill Management, we live our core values and are passionate about helping brands connect with their consumers in a meaningful and personalized way. We deliver exemplary customer service and strategic marketing solutions while building a company around excited, charismatic, and team-oriented individuals.

Brick Hill Management is currently searching for a competitive leader to fill an Entry Level Account Manager opening due to a new client project we are launching. As the Entry Level Account Manager, you will work closely alongside a Senior Manager to grasp client management procedures, implementation of marketing techniques, and customer service and sales standards. The objective of the Account Manager will be to increase the market share for one of Brick Hill Management’s accounts by providing exemplary customer service and sales support and leveraging innovative marketing strategies.

Role Responsibilities:

  • Build a well-rounded skill set by working with current account managers shadowing client meetings and conference calls, filling out daily and weekly performance evaluations, and assist in new employee onboarding sessions
  • Assist in the daily growth and development of the specified campaigns
  • After completing the entry-level training, you will take part in training high performing customer service and sales professionals
  • Manage the day-to-day performance of the team members and deliver reviews to the Regional Director
  • Think critically regarding all aspects related to client management and team development in order to develop performance improvement plans and streamline training procedures
  • Work cross-functionally to resolve customer issues and ensure the integrity of the customer experience remains intact
  • Embody company culture and maintain high team engagement

Preferred Qualifications:

  • 1-2 years in business, customer service, management, or hospitality type role is preferred though this is an entry-level position and full training is provided
  • Experience in a client or consumer-facing role
  • High-level communication skills - must be able to understand and effectively present ideas, solutions, and issues
  • Possess a “roll your sleeves up” type mentality and execute deliverables within the team
  • Proven history of initiative, self-motivation, and creativity
  • Ability to work and manage relationships across multiple teams and departments, particularly sales, customer success, and HR
  • Expertise with Google Suite and Microsoft Suite

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Schedule:

  • Day shift

Work Location:

  • Multiple locations

Work Remotely:

  • No

Source

https://www.indeed.com/jobs

Not sure if you qualify?

Uvaro is here to help you land great jobs like this one.

Upgrade your skills

Other Jobs

Miovision

Miovision provides cities with modern tools to fix today's traffic problems. We offer solutions that collect multimodal traffic data and uncover actionable insights, helping municipalities get more out of their road network. The result: streets capable of moving more people – safely and efficiently – whether they are in a car, on a bus, on a bike or e-scooter, or walking. Since 2005, our systems have counted more than nine billion vehicles around the world. We have offices in Kitchener, Canada as well as operations in Germany, Serbia and the US. For more information, visit miovision.com [http://miovision.com/]. Position Summary  The Sales Engineer (SE) is an industry expert that drives software growth by developing technical and operational relationships with customers in support of their adoption of the Miovision products.  As a technical industry expert, the SE integrates into the daily operation of the agency to support complex proof of concepts and ongoing initiatives to maximize product output and value.  The SE ensures continuous value and product adoption that ultimately drives intersection network and software growth. Key Accountabilities  * Create customer success plans to drive growth for each account  * Support solution design and technical implementation of current desired integrations as outlined in the customer success plan. * Monitor user adoption and product utilization and create targeted programs to increase engagement and support the agency's change management process. * Build strong relationships between the Miovision product and support teams to ensure continuous resolution of ongoing operational issues as well as product deficiencies that may come up.  * Participate in regular support and health checks to ensure accounts are continuing to derive value from our solutions * Support software renewal and upselling activities  Skills/Qualifications * Bachelor’s degree or recognized equivalency or achievement of recognized professional level * 5+ years of technical experience; must understand network products * Ability to travel internationally, providing on-site consulting work to clients * Ability to manage multiple projects utilizing strong planning and organizational skills * Experience with general consulting skills that include team facilitation, business case development, strong business analysis skills, process mapping and process redesign * Systems implementation skills: requirements/process analysis, conceptual and detailed design, configuration, testing, training, change management and support * Analytical nature with the ability to solve complex business issues * Basic understanding of product development and engineering processes.  We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please indicate if you require accommodation on your application, and our team will work with you to meet your accessibility needs.

 
Remote
Uvaro

Recruit and train new sales staff, assign specific tasks to members of the sales team, and monitor the team's sales performance.

 
Waterloo, ON / Remote
Uvaro

Experience working as an SDR or BDR. Provide guidance and feedback on email outreach and sales calls. Experience working in a sales enablement function is a…

 
Waterloo, ON / Remote