Job Description
How You Will Make an ImpactThe Inside Sales Representative assists RTE outside sales personnel and external customers with quotes. Inside Sales is a customer service and a technical role that requires significant knowledge of the requested product as well as the installation process.
The Nuts and Bolts
- Process all requests for quotes provided by the outside sales team to define equipment cost, freight, sell price and lead time for each opportunity
- Research previous build data including actual material, labor, work interruption reports and customer feedback in the creation of quotations
- Investigate options for each specification using supplier catalogs, websites, and other sources to verify the cost and lead-time in the quote
- Utilize the preferred supplier network to build quotations and contact suppliers directly for price concessions on larger opportunities
- Assist the sales department with technical inquiries to facilitate an accurate design for our customers
- Create a complete bill of material including documented labor hours that ensures an accurate total estimated cost for the job
- Develop working relationships with Purchasing and Engineering
- Complete quotes in a timely manner
- Become adept with the computer systems to utilize the appropriate quoting tools and methods to complete quotes in a timely and accurate manner
- Respond to phone, e-mail and walk-in inquiries
- Provide feedback and new ideas for improving the efficiency and effectiveness of the department
- Minimum of five (5) years of customer service or sales experience in a manufacturing environment
- Ability to read and understand truck specifications and engineering drawings
- Ability to manage multiple projects in a busy environment with urgent deadlines
- Excellent organizational skills
- The ability to collaborate with a multi-department team
- Experience in the truck equipment, OEM automotive or similar industry - preferred
At Reading Truck, we have more than 65 years of industry leadership in the manufacture, distribution, and enhancement of work truck bodies. We continue to experience rapid growth through our expanding network of more than 20 locations across North America.
Take the next step in your career and come get paid to play with trucks!
Some of Our Total Rewards
- We offer big company perks with small company culture:
- Comprehensive benefits package including Medical, Dental, Vision and Life
- 401(k) Savings Plan with Company Match
- Tuition Reimbursement
- 10 paid holidays
- Generous Footwear, Eyewear, and Safety Equipment Discount Program
- Paid Training and Development Programs
For other career opportunities, please visit our careers page https://www.readingtruck.com/about/careers
AGENCIES / THIRD PARTY RECRUITING FIRMS: Any unsolicited submissions received from third party agencies will be considered property of Reading Truck, and we will not be held liable for any fees related to those submissions.
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