The Product Solutions Engineer will collaborate across multiple divisions to design, build, and deliver product offerings with a focus on increasing digital adoption, improving the customer experience and automation to reduce operations work. Needs to be comfortable in making key decisions for the product team and successfully creating strategic roadmaps. Needs to be comfortable in acting as a liaison between the product, business, IT and the sales team to understand the customer demand for new features and prioritize the product roadmaps.
- Contributes to the creation of product vision and alignment with strategic priorities with stakeholders. Communicates the product and portfolio vision. * Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities. * Participates in team demos, retrospectives, and all other ceremonies. * Works daily with the Agile working group clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy. Contributes to aligning development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution. * Monitors and maintains the product health, supporting long-term product viability and efficiency, and balancing long and short term and costs with desired outcomes. * Analyzes feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product. * Understands regulatory, compliance, and other industry constraints on the product and prioritizes accordingly. * Negotiates with immediate teams to ensure priorities are aligned. * Collaboratively builds the team product roadmaps based on strategy and ongoing input from stakeholders. Communicates expected value and any changes in value to be delivered in each iteration (sprint, monthly, quarterly, etc.) based on the team-determined capacity. * Contributes in customer-driven design and usability testing. Ensures a well-positioned product through market & industry analysis. * Able to depict complex ideas, issues and designs to varied audiences; educate teams on business vision and plan and the impact of change. * Demonstrating how a product or managed service solves the specific use cases for the customer. * Working with Product Managers, Delivery Leads and Information Services to determine solution architecture, data requirements and service capabilities. * Owns the product roadmap and determines the priority of items based on strategy to realize ROI or meet client needs as well as manage technical debt to improve the platform * Collaborate with internal/external clients from concept to final delivery of a product or service. * Provide strategic and tactical advice on successful ways to use Simply Secure Sign, Consumer Connect and Direct Connect * Attend all digital conferences to expand the strategic growth of the Simply Secure Sign, Consumer Connect and Direct Connect platforms. * Track and monitor industry competitors to ensure delivery of a competitive product
- Bachelors degree in Computer Science or related experience * Must have presented product demonstrations, solution proposals, and solution designs. * Able to work on projects that have significant ambiguity, and translate those into functional requirements. * Demonstrates competence with various technologies and market trends. * Able to collaborate with cross-functional teams during development and deployment of new solutions. * Able to work within a fast moving environment. * Ability to size up complex situations quickly, calmly, and in professional manner. * Excellent communication skills, both oral and written with effective presentation skills. * Experience with Agile, Scrum methodologies and DevOps * Logical thinker with ability to develop well structured designs for complex applications * Collaborative/enjoys working in teams * Self starter/motivator * Creative and effective problem solving skills * Ability to work on/manage multiple tasks concurrently
Job Type: Full-time
- Gathering Business Requirements: 3 years (Preferred)
- Working with Clients: 2 years (Preferred)
Work Location: Multiple Locations