Account Manager

Englewood, CO
30+ days ago

Job Description

Do you want to transform an entire industry – just as Lyft, DoorDash, and Amazon have changed the world of transportation, food delivery, and retail?

Then this team and role might be for you.

As an Account Manager – OnTech Smart Services, you are uniquely focused on creating exceptional client experiences in the smart home vertical with the backing of an award-winning company. You own every aspect of these strategic relationships with well-established brands – this means striving to align client expectations with company deliverables, and managing project timelines, quality, and budget.
Relationships & results are your middle name, as you:
  • Maintain strategic partnerships in the smart home services space (internal and external) through consistent communication and clear direction.
  • Strategize with cross-department Subject Matter Experts to identify operational enhancements based on client needs.
  • Support relationship development, and account planning and growth – this includes identifying improvement opportunities through analysis of performance data, tailoring activities to the specific client environment, and achieving targeted sales and revenue.
  • Effectively engage with both executive and operational teams. Provide regular status updates on account initiatives to leadership, particularly to raise any concerns and proactively recommend solutions.
  • Collaborate closely with OnTech support resources (e.g. Project Management, Process Improvement, IT, Training, Billing, etc) to deliver programs on-time and on-budget.

Through DISH and OnTech Smart Services, we have:
  • An In-Home Services Team that ranked #1 in customer service by J.D. Power and Associates, meaning partners want to work with us due to our high-quality standards.
  • Successfully partnered with clients (e.g. Google, Ring, ADT), to diversify our base of business by providing a “field service as a service” offering.
  • Endless opportunity within a Fortune 250 company.
  • Boldly disrupted business to stay on the cutting-edge of industry trends.
  • A long history of leading technological innovation.
You have:
  • 5+ years demonstrated experience in consultative sales, account management and/or project management.
  • Proven experience building excellent client relationships, and the ability to cultivate and manage senior-level relationships, within medium and large organizations.
  • Proficiency in account planning, an understanding of territory management, and knowledge of the sales process life cycle (from prospecting to close).
  • Intrapreneurial Spirit - Pioneering a new business within a well-established business.
  • Thrives within a high-growth, fast-paced, challenging environment.
  • Strong interpersonal skills, with superior written and verbal communication.
  • The ability to skillfully deliver presentations with (c-level) contract decision makers.
  • A passion for technology and strong computer skills.
  • Strong work ethic and flexibility to adapt to client and business needs.
Compensation: $64,800.00/Yr. - $89,400.00/Yr.
From versatile health perks to new career opportunities, check out our benefits on our careers website.

Employment is contingent on Successful completion of a pre-employment screen, which may include a drug test.


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