Business Analyst

QGenda
Atlanta, GA
30+ days ago

Job Description

Title: Business Analyst


Classification
(FLSA): Exempt

Position type: Full time

Reports to: Product Owner or Senior Product Owner


Summary / Objective:

In your role as a Business Analyst, you will play an integral role on our Product Team by analyzing complex business problems and then designing, documenting and presenting solutions.


Key Responsibilities:

  • Participate in requirement gathering sessions and customer discoveries to understand the real business challenges and requirements
  • Write user stories and acceptance criteria to present to the Development Team on a weekly basis.
  • Serve as the subject matter expert for user stories and their acceptance criteria.
  • Collaborate with UX team to generate muck-ups needed for stories involving UI/UX changes and new features
  • Pull in cross-functional resources and help facilitate design sessions and user testing as needed
  • Break down epics into stories and create story maps which detail sprint prioritization and dependencies.
  • Work with Product Managers in translating epics into user stories to design a solution to address the real needs of stakeholders.
  • Lead the story breakdown process, including the Story Review and Story Time meetings to explain requirements to the Development Team and facilitate story sizing/estimation.
  • Maintain a groomed backlog of stories prioritized according to their business value and technical effort. The product backlog should always be full of enough written and sized user stories to occupy the next 2+ sprints.
  • Participate in daily/weekly Agile Scrum ceremonies and meetings such as Daily Standup, Scrum of Scrums, and other meetings scheduled to manage sprint delivery.
  • Serve as the subject matter expert for user stories and their acceptance criteria.
  • Collaborate with UX team to generate mock-ups needed for stories involving UI/UX changes and new features.
  • Pull in cross functional resources and help facilitate design sessions and user testing as needed.


Knowledge, Skills and Abilities:

  • Experience planning and creating user stories for a consumer-facing and/or SaaS product.
  • Experience generating UI mockups or working closely with a UI/UX team to generate a visual representation of new features.
  • Experience with agile software management tools (JIRA, VersionOne, etc.). • Strong critical thinking and problem solving skills.
  • Excellent verbal and written communication skills and upbeat personality.
  • Ability to adapt to a fast-paced, ever-changing environment and manage multiple projects.
  • Prior experience with healthcare-related products and UI/UX design is a plus.


Education / Professional Certifications or Licenses Required:

  • 1-3 years’ experience as a Business Analyst, Product Owner, or in a similar role, within an agile scrum team.
  • Bachelor's degree from a major university.
  • Prior experience with healthcare-related products and UI/UX design is a plus.


Work Environment / Physical demands/ Travel Requirements
:

  • Computer-based work environment.
  • Sitting and standing for extended periods
  • Lifting of 5 - 10 pounds.


Awards:

  • 2018 - EY Entrepreneur of the Year
  • 2018 - GA Fast 40
  • 2018 - Deloitte Technology Fast 500
  • 2018 - Glassdoor Top 50 CEO
  • 2019 - GA Fast 40
  • 2019 - AJC Best Places to Work
  • 2020 - Deloitte Technology Fast 500
  • 2020 - AJC Best Places to Work


Compensation & Perks:

  • Competitive Salary
  • Bonus Eligible
  • 401k Employer Match


Great Benefits & Culture:

  • Full Health and Dental (QGenda pays 100% of the individual premiums)
  • Employee-centric work culture
  • Work remotely when needed
  • 3 "Flex Hours" per week
  • Relaxed vacation policy
  • Company outings
  • Costco membership
  • Casual dress
  • Opportunity to be part of a fast growing software company with hundreds of customers and thousands of users around the world.

Applicants must be currently authorized to work in the United States on a full-time basis.

kaAf0jIWch

Source

https://www.indeed.com/jobs

Not sure if you qualify?

Uvaro is here to help you land great jobs like this one.

Upgrade your skills

Other Jobs

Rise People

Rise is Canada’s complete people management solution that gives employers everything they need to build loyal and productive teams—all in one place. We collaborate and co-create to build solutions that completely change how companies of all shapes and sizes manage their payroll, scheduling, time tracking, group benefits, recruitment, onboarding, and more.

 
Vancouver, BC
Uvaro

1+ years of successful sales development experienced experience in B2B software or B2C services is a plus. Ability to work occasional evenings or weekends.

 
Waterloo, ON / Remote
Freshworks Inc

About Freshworks: Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end-user. More than 50,000 companies -- from startups to public companies -- around the world use Freshworks software-as-a-service to enable a better customer experience (CRM) and employee experience (ITSM, HRSM). Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including American Express, Sony, Vice Media, TaylorMade, Sotheby’s, Stitchfix, OfficeMax, Multichoice, Delivery Hero, ITV, and Klarna. Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system). Overview: We are looking to hire smart and passionate folks for our inside sales team. The inside sales team are responsible for engaging with prospects and driving sales in the SMB segment. They understand the needs and requirements and collaborate with internal teams to help ensure a smooth sales process. This role is based out of Chennai. Responsibilities (What you'll be expected to do): - Qualify and prospect inbound leads generated by the lead generation team. - Be responsible to convert trial prospects to paid customers through enthusiastic customer engagement. - Own individual targets and work towards generating new revenue. - Collaborate with other appropriate internal teams and represent the customers to solve their business requirements. - Work with various internal stakeholders and achieve team targets. Requirements (What we look for in candidates): Must-haves: - 1-3 years of work experience in any customer-facing sales role. - Clear, concise, and effective written and oral communication skills. - Empathy towards customers and understanding their needs. - Interest, curiosity, and openness to learning new technologies. - Good interpersonal skills and ability to collaborate with internal stakeholders as well as end customers. - Learning mindset and the right attitude that will help you thrive and adapt in a fast-paced, performance-driven environment. - Flexibility in working in different shifts/regions. This is absolutely mandatory because you will be expected to work in a specific shift for a minimum of two years. Good to have: - Prior work experience in SaaS product companies in domains relevant to Freshworks' suite of products. - The proven track record of consistency in overachieving targets.

12 hours ago
Tamil Nadu Chennai