Solutions Consultant

Unicon is a leading technology consulting firm focused solely on the educational ecosystem in K-12, Higher Education, and Workforce. Unicon evaluates, designs, implements, and supports learner-centric digital experiences that transform online teaching, learning, and training.

Unicon focuses on optimizing content for digital interaction, improving the learning environment, implementing security and privacy for learners, and creating data and analytics management tools to evaluate and inform future decision making. These services provide clients with evaluation tools, recommendations, and implementation roadmaps to support each stage of the Learner Journey, the technology touch points across the learner experience. The journey includes Identity, Learning, Connection, Assessment, Support, and Mastery.

How You’ll Contribute:

As Unicon’s Solutions Consultant, you will coordinate with the EdTech Business Development team in pre and post sale activities; act as a conduit between Market Development and Service/Delivery in the development and execution of solution proposals. The Solutions Consultant role provides critical support in the sales process and provides first level solutioning to accelerate solution proposals and statements of work.

Unicon Solutions Consultant is responsible for supporting the sales of education technology professional services for K-12, Higher Education, and EdTech markets . This includes key account development, target client relationship management, sales cycle management, and engagement with market leaders and education technology partners to build a trusted advisor relationship.

The Solutions Consultant works with Market Development team members and Service/Delivery team members in facilitating pre and post sales calls. The Solutions Consultant is chiefly responsible for the coordination, creation, and execution of sales proposals, statements of work, and project kickoffs.

Learning and understanding market trends and competitive solutions knowledge will be an ongoing requirement.

Position Responsibilities:

Pre and Post Sales Calls

• Contribute to client outreach and respond to inbound leads in collaboration with Market Development team members
• Coordinate and lead initial client relationship and requirements calls
• Coordinates and leads sales presentations
• Manages opportunity follow up in Hubspot (CRM) and with the client
• Communicates with key internal stakeholders

• Collaborates with key stakeholders (BDs, Sales Engineers, etc. to develop solutions proposals and statements of work
• Presents solutions proposals to clients and facilitates the negotiation of the solutions proposal
• Manages the tracking and communication of the solutions proposal and all client communication through Hubspot (CRM)
• Coordinates RFP responses
• Provide first level solutioning in the sales process that includes
  • Identifying sources of complexity, risk, and feasibility;
  • Conceptualizing project size and scope;
  • Recommending plans to assemble staff, schedules, and deliverables;

• Coordinates with Project Managers (PMs) to “temperature check” current work (monthly) and report updates to key stakeholders
• Coordinates external client reviews with Business Development (bi-annual/annual) *stakeholders by invitation
• Provide market intelligence

• Bachelor’s degree in business, technology, or equivalent work experience
• A minimum of 5 years sales or account management experience in the K12, HED, or EdTech market.
• A minimum of 5 years experience working in a team environment and heavy collaboration experience in the sales or client services role
• Extensive experience selling to or supporting C-level clients (CIO, CISO, CAO, CFO, Product Development leads, and Department Directors)

• A self-starter with an entrepreneurial approach who is able to work independently and collaboratively to achieve results; innate drive to succeed and take initiative;
• Strong knowledge of strategic and consultative selling and client facilitation;
• Understanding of professional services;
• Curiosity and understanding of K-12, HED, and EdTech markets, decision-making processes, trends, and opportunities based on Unicon value propositions;
• Demonstrated ability to develop new, strategic client relationships and manage/maintain existing clients;
• Excellent verbal and written communication skills (includes presentation skills through the use of technology and ability to express technical and nontechnical concepts clearly and concisely);
• Strong attention to detail and ability to follow-through/follow-up;
• Strong organizational skills to meet goals and set priorities;
• Engaged listener able to determine customer needs and present the appropriate solutions;
• Superior influencing skills, able to present strong value propositions;
• Demonstrated ability to communicate complex solutions effectively to decision makers;
• Demonstrated ability to acquire technical and domain-specific knowledge;
• Demonstrated ability to build rapport and trust with software developers and other technical and domain specialists;
• Familiarity with “diagram level” software architecture concepts, common technical advisory and software development delivery conventions, expectations, and terminology to evaluate solution proposals preferred;
• Ability to work in a virtual environment;
• Travel is estimated up to 25%;
• Education technology industry knowledge highly preferred;
• Excellent computer skills and experience using CRM software.

Why Unicon?

Equal Opportunity Statement

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