JOB TITLE: FOOD & BEVERAGE ATTENDANT
REPORTS TO: Food & Beverage Director
The Food and Beverage Attendant is responsible for the sanitation of the kitchen and food preparation areas. He/she will follow safe food handling and service practices and work closely with the sales staff to service meeting rooms and catering needs. He/she will comply with any licensing or regulatory requirements.
EDUCATION & EXPERIENCE
High school diploma or equivalent is preferred.
Must be fluent in English.
Food handling certificate in states or counties where required.
Long and flexible hours sometimes required.
Must be able to work evenings, weekends and holidays as needed.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to reach overhead, utilize both hands, to bend over and to stoop and kneel.
Must be capable of climbing and descending stairs during their shift.
Must be able to understand and follow directions, guidelines and work objectives as set forth by the Director of Guest Services, Director of Sales, and/or General Manager.
Must be able to understand potential hazards and subsequent procedures involved in working around commercial chemical agents.
Must be capable of self-supervision and have the ability to manage time accordingly in order to complete the required work in a pre-specified amount of time.
DUTIES AND RESPONSIBILITIES
SERVICE ATTITUDE AND COMMUNICATION
Maintain high standards of personal appearance and grooming, which include compliance with LodgeWorks/Brand dress code and uniform requirements.
Maintain a professional and friendly demeanor at all times.
Must be always attentive, courteous and efficient in the dealings with guests, managers and all other employees.
Establish and maintain good communications and team work with fellow employees and other departments within the hotel.
Develop a team player attitude for the good of the hotel.
Interact with guests by being professional.
FOOD HANDLING RESPONSIBILITY
Responsible for the sanitation of the kitchen and food preparation areas.
Follow safe food handling and service practices at all times.
Work closely with the sales staff to service the meeting rooms, events with catering and any other needs.
Practice safety throughout the work shift by removing/correcting any hazards identified.
Follow all LodgeWorks/Brand safety practices such as: wearing personal protective equipment, reading chemical warning labels, and all other safe work practices.
Responsible for food service set up and break down.
Food presentation meets LodgeWorks/Brand standards.
Handle meeting room catering needs. Frequently check with contact person of meeting to see if anything else is needed.
Must be able to operate juice and milk machines, commercial refrigerators and freezers, coffee brewer, commercial dishwasher, and vacuum cleaner.
Maintain the kitchen in an orderly and clean fashion.
Wash dirty dishes as soon as possible.
Restock any necessary items during service hours.
Monitor food inventories and maintain appropriate levels; do grocery shopping activities.
Comply at all times with LodgeWorks/Brand compliance standards and regulations to encourage safe and efficient hotel operations.
Participate in all-employee meetings, events and other functions required by management.
Be familiar with all policies, hotel rules and hotel terminology.
Attend meetings as required by management.
Perform any other duties as requested by management.
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.