Job Description

About Us: SameDay Heating & Air is an industry leading provider of high-quality HVAC solutions for residential clients. With a strong commitment to customer satisfaction and technical excellence, we have built a reputation for delivering top-tier service. As we continue to grow, we are seeking a Sales Lead Coordinator to join our dynamic team.

Position Overview: Are you a highly organized and customer-focused professional with a passion for driving sales growth? We are looking for a Sales Lead Coordinator to play a pivotal role in our sales team. As a Sales Lead Coordinator, you will be responsible for managing and nurturing leads, providing exceptional customer service, and ensuring a seamless transition from lead to sale. This role offers the opportunity to contribute to our company's success and advance your career in the HVAC industry.

What we need done:

Receive and respond to inbound sales inquiries and leads promptly and professionally.
Qualify leads to determine their needs and preferences.
Collaborate with sales representatives to distribute and follow up on leads effectively.
Build and maintain strong customer relationships through outstanding communication and service.
Provide information about our HVAC products and services, addressing customer inquiries and concerns.
Ensure an exceptional customer experience at every touchpoint.
Implement lead nurturing strategies to keep potential customers engaged and informed.
Schedule appointments and follow-up activities to move leads through the sales pipeline.
Monitor and track lead progress in our CRM system.
Assist the sales team with administrative tasks, including preparing quotes, proposals, and sales contracts.
Coordinate sales meetings, presentations, and follow-up activities.
Collaborate with the marketing team to develop sales collateral and materials.
Generate reports and analyze data related to lead conversion rates, sales performance, and customer feedback.
Identify opportunities for process improvement and lead generation optimization.

Who we are looking for:

Proven experience in sales coordination, lead management, or a related customer-facing role.
Exceptional interpersonal and communication skills, both written and verbal.
Strong organizational skills with attention to detail.
Proficiency in CRM software and Microsoft Office Suite.
Customer-focused mindset with a commitment to delivering outstanding service.
Knowledge of HVAC systems and industry trends (preferred but not required).
Ability to work independently and as part of a collaborative team.
Ability to diffuse conflict and hold others accountable.
Engaging personality that blends well with a fast-paced, performance driven environment.
Competitive individual contributor who also loves to win as a team.
Highly motivated, flexible, and great attitude.

Why you should work with us:

Competitive compensation based on experience.
Company paid health insurance for team members.
Dental, and vision coverage.
Family health plans.
Life insurance coverage to ensure financial security.
401k retirement plan with a generous company match.
Paid time off (PTO) to support work-life balance.
Paid holidays to celebrate and spend time with loved ones.
Ongoing career development and growth opportunities.
Supportive work environment that fosters teamwork and collaboration.
Opportunity to work with an industry leader that values customer experience and employee well-being.

Additional Information: If you are passionate about delivering world class customer service and are looking for an opportunity to grow in the Home Services Industry, we want to talk to you!

At SameDay, we believe that our team members are the key to our success. Join us and become part of a team that values professionalism, growth, and customer experience.

SameDay Heating & Air is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, parental status, military service, or other non-merit factor.

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Benefits: