Administrative Assistant

Renewed Journey Counseling Services, LLC
Tucker, GA / Remote
30+ days ago

Job Description

About Renewed Journey Counseling Services, LLC:

Established in 2007, Renewed Journey CS is a mental health group practice serving the Tucker and other area communities. Renewed Journey CS has a team of providers that address the needs of individuals, families, and couples mental health and behavioral health needs. The practice is a pleasant, stable atmosphere with team members that worked in the office at a minimum of four years.

Job Responsibilities:

We are looking for a responsible Front and Back Office Medical Admin to perform a variety of administrative and clerical tasks.

Duties of the Front and Back Office Medical Admin includes providing support to our managers, providers, patients, clients, and area vendors. The duties also include assisting in daily office needs and managing our company’s general administrative activities.

This candidate is an additional employed team member that is responsible for organizing our company’s day-to-day operations.

The candidate's position will coordinate daily administrative activities to ensure the smooth runnings of the group practice.

The Medical Admin Front and Back Office should be highly organized, can complete assignments, and able to multi-task with ease. The ideal candidate has experience in a medical office, mental health practice, knowledge of medical billing, assistant service, and/or other relevant administrative roles.

The candidate should also be familiar with office software (e.g. MS Office), including word processors, spreadsheets and presentations.


-Deliver excellent customer service
-Schedule appointments
-Verify medical benefits
-Collect payments
-Inventory office supplies
-Maintain internal databases
-Submit expense reports
-Keep employee records (physical and digital)
-Serve as a liaison between patients and providers
-Maintain a filing system for data on patients and external partners
-Distribute incoming and outgoing mail
-Prepare regular reports
-Organize, store and print company documents as needed
-Answer and/or redirect phone calls
-Handle queries from managers, patients, and providers
-Assist in the development of office policies and ensure compliance with them
-Organizing and scheduling appointments with practice management software
-Data entry
-Planning meetings and taking detailed minutes
-Write and distribute email, correspondence memos, letters, faxes and forms
-Assist in the preparation of regularly scheduled reports
-Develop and maintain a filing system
-Update and maintain office policies and procedures
-Order office supplies and research new deals and suppliers
-Maintain contact lists


Proven experience or transferable skills as an Administrator, Medical Assistant, Administrative Assistant or relevant role

Familiarity with office equipment, including printers and fax machines

Knowledge of office policies and procedures

Experience with office management tools (MS Office software, in particular)

Excellent organizational and time-management skills

Strong written and oral communication skills

Problem-solving attitude with an eye for detail

High school diploma; additional qualifications as an Office Administrative, Billing, or Medical Assistance

Knowledge of accounting, data and administrative processes and principles

Ability to handle medical records discreetly

Demonstrate and maintain professionalism through attire and communication.

Job Type: Full-time

Pay: $13.00 - $16.00 per hour


  • 8 hour shift
  • Monday to Friday
  • No weekends


  • High school or equivalent (Preferred)


  • Customer service: 1 year (Preferred)
  • Medical terminology: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)

Work Location:

  • One location

Work Remotely:

  • Temporarily due to COVID-19


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