Inside Technical Sales Representative LII

About the Role - Technical Inside Sales Representative - LATAM

Orica Digital Solutions—GeoSolutions division is seeking a Technical Inside Sales Representative to join its fast-growing team. If you enjoy a fast-paced environment that works with many departments, this could be a fit for you. This essential role supports the sales function and provides high-quality and timely customer service for customers and channel partners in South America and Mexico regions.

Location: Maple Ridge, BC, onsite, Monday through Friday.

What You Will Do

• Maintain working relationships with existing customers to ensure they receive exceptional service and support when they submit an enquiry.

• Provide expert guidance to our customers through a consultative sales approach, leveraging GeoSolutions' technical expertise to ensure we deliver the most appropriate solutions.

• Collaborate closely with GeoSolutions brand specialists to identify and address technical requirements and consideration for optimal solutions.

• Create quotes and orders and coordinate with the production and shipping teams to ensure our customers have a positive and seamless experience with GeoSolutions.

• Use consultative sales skills to identify future sales opportunities.

• Qualify incoming calls to prospect for further sales opportunities.

• Support regional business development managers and channel partners.

• Consistent use of Salesforce/Epicor to record customer transactions, correspondence, and pipeline future opportunities.

• Work within the framework of our Quality Management System ISO 9001.

• Other duties as assigned by management.
  

Your Qualifications

• 2+ years of experience in Technical Inside Sales or related sales experience in client/customer service.

• Diploma or Degree in Civil Engineering/Geotechnical Engineering or Civil Technology would be an asset.
  

What You Bring

• Experience in mining and/or civil construction markets would be an asset.

• Clear and Concise Communication and fluency in Spanish and English. Portuguese would be an asset.

• Experience with the Salesforce.com CRM system for recording customers' transactions, correspondence, and future opportunities pipeline.

• Experience in mining and/or civil construction markets would be an asset.

• Experience with Epicor ERP Systems or similar ERP Software.

• Proven ability to maintain positive customer relations, networking, and account strategy management.

• Experience working independently, as well as in collaboration with team members.

• Strong organizational and time management skills with a proven ability to multi-task and work autonomously.

• Good judgment and the ability to set clear expectations for distributors and customers and make sound decisions.

• Provide translation support for distributors/customers communicating, including technical inquiries and product literature when required.
  

About Orica & Orica Digital Solutions (GeoSolutions)

GeoSolutions is a global leader in geotechnical, geospatial and structural monitoring. The group brings together six of the world's leading monitoring brands — GroundProbe, RST Instruments, Measurand, 3vGeomatics, Syscom Instruments and NavStar.

We provide everything from sensors to services — a complete, end-to-end portfolio of solutions for our customers across the mining and civil infrastructure sectors, to help them monitor and mitigate risk by providing critical data and insights.

As part of Orica Digital Solutions, a business stream of Orica, the group is backed by a team with known expertise and global reach, grounded in Orica's 150 years of experience.

What We Offer

As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.

Compensation

• Full Time Salary position
• $70,000 – $55,000 CAD
Commissioned position

(Salary to be determined by the applicant’s experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)

Orica does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Orica Immigration Sponsorship (e.g., H1-B, TN, STEM OPT, etc.) now or in the future.

Benefits (Full Time Position)

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.

Please note that the salary range mentioned in this job description is in Canadian Dollars and should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, and geographical location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.

Terra Insights cares deeply about diversity, equity, and inclusion in recruitment, hiring, employment and advancement. We are an equal opportunity employer dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital/family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

Notification to Applicants: We are committed to providing an accessible environment and ensuring fairness throughout our hiring process. We welcome the opportunity to work with applicants requesting accommodations at any stage of the recruitment and hiring process and while working with us. Accommodations will be provided as requested, please contact us at careers@terrainsights.com .

We have been made aware that some individuals have received scam emails which include false and invalid offers of employment from Terra Insights (RST, Measurand, 3vGeomatics, Syscom, NavStar). Please note that Terra Insights will not offer employment to any candidate without first undertaking a formal application and recruitment process. All candidates are required to actively participate in the recruitment process applicable to the specific role and location where the role is based, prior to any offer of employment being made.

Orica is an Equal Opportunity Employer and we are a Drug-free workplace.

Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone’s contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.

We have been made aware that some individuals have received scam emails which include false and invalid offers of employment from Orica. Please note that Orica will not offer employment to any candidate without first undertaking a formal application and recruitment process. All candidates are required to actively participate in the recruitment process applicable to the specific role and location where the role is based, prior to any offer of employment being made. Please also be advised that Orica will never request payment or require candidates to deposit a check during the recruitment and onboarding processes.