Inside Sales Representative

Iconix Waterworks
McClellan, CA
30+ days ago
Iconix Waterworks
Iconix Waterworks

Job Description


ICONIX is a family of real world problem solvers. We provide the products and services that are essential to keeping water flowing for everyone. We’re looking for smart people like you who can make a real difference.

ICONIX Waterworks (US) Inc. is currently looking for a Inside Sales Representative at our Sacramento branch. The Inside Sales Representative works cooperatively with Account Managers and other members of the ICONIX Waterworks team to grow our municipal, industrial and waterworks sales by providing product information, price quotes, processing and completing orders, and efficient delivery of product.

Duties and Responsibilities include

  • Providing a high level of customer service.
  • Providing technical support and services to customers.
  • Discussing product requirements and expectations with customers and recommending specific products and solutions.
  • Recommending alternate products based on customers budget/cost, availability or specifications.
  • Presenting projected pricing, credit and terms in accordance with ICONIX policies and procedures and customer’s profile.
  • Proactively providing product information and recommending items needed by customers to increase customer satisfaction.
  • Educating customers about features and benefits of ICONIX services and products.
  • Processing customer orders and performing order data entry.
  • Providing daily quotations, bids, and letters.
  • Ordering product for customers based on their purchase order.
  • Assisting in general sales and marketing initiatives as required.
  • Following up with warehouse, vendors and delivery persons to ensure customer receives the correct product on time.
  • Resolving customer’s questions and issues in a timely and professional manner.
  • Assisting in warehouse, shipping and receiving and administrative duties.
  • Participating in health and safety related duties.
  • Working with a family of real world problem solvers.

This position requires the ability to perform physical duties such as lifting up to 55 pounds unassisted, bending, twisting, squatting, reaching, climbing (heights), standing the majority of the day, and walking. In this position, you will also operate forklifts and use ladders.

The ideal Inside Sales Representative candidate possesses the following qualifications:

  • Demonstrable knowledge of waterworks/construction-type products and materials.
  • Knowledge of HDPE Pipe/Fusion an asset.
  • Strong interpersonal and customer service skills.
  • Basic math skills for invoicing.
  • Strong written and verbal communication skills.
  • Ability to communicate and interact with customers in a professional manner.
  • Attention to detail and accuracy to process orders.
  • Strong computer skills (ability to retrieve and enter data, use Microsoft Office suite).
  • A strong commitment to health and safety.

Minimum qualifications include passing ICONIX’s background checks, and ability to drive (must be able to provide current driver’s abstract which shows you are in good standing).

Interested in a career at ICONIX? Join the flow of ideas:

ICONIX. Real People. Real Service. Real Solutions.

ICONIX is a leading independent waterworks partner who offers an agile, expert team of trusted, technical problem solvers, providing reliable access to innovative products and services for businesses and communities across North America that depend on essential infrastructure. We’re building a community of brilliant problem solvers. This is a place where you will be empowered to do your best work. We need real-time problem solvers like you to join our team.

***ICONIX employees must apply via our internal portal***

ICONIX is committed to providing an inclusive and accessible candidate experience. Accommodations are available upon request. We thank all candidates for their interest; however, only those shortlisted will be contacted.

ICONIX values diversity and endeavors to build upon this vital strength. ICONIX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, sexual orientation, gender identity, or any other characteristics protected by law.

Job Type: Full-time


  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


  • Day shift
  • Monday to Friday

Supplemental Pay:

  • Bonus pay


  • customer service: 2 years (Required)
  • relevant industry: 1 year (Preferred)


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