e-Courts Business Analyst VI
FIRST REVIEW DATE:
August 2, 2021
All positions are open until filled.
We are looking for an organized, motivated individual to assist the courts in Arizona in a number of innovative projects related to the continuing evolution towards increasing electronic processes. This position will be responsible for training end users, maintaining training documentation, and testing for all eCourt applications. This position will also be responsible for working with courts, judges, members of the public (including attorneys) and vendors. May work on multiple projects simultaneously.
This position will be responsible for providing second level application support for electronic filing, electronic access to records, electronic bench work, and other ecourt applications for court staff, judges, law firms and the general public. Creating training and reference documentation, as well as provide trainings to court staff and the public. In addition, this position will create test plans related to upcoming software releases, perform software testing, and maintain testing results. This position’s role will vary based on the stage of the project.
Also, this position will identify configuration changes, conduct analysis of business processes and work with each individual court and law firm to identify changes necessary to support working electronically, translate business needs reported by users into business requirements, and draft administrative orders, agreements and memorandums of understanding.
This position requires a Bachelor’s degree in Public Administration or related field and 5 years’ experience in technical support or related experience. Directly related experience may substitute for the degree requirement. Experience with project-based work and handling tasks related to multiple projects with deadlines simultaneously is required. This position also requires strong verbal and written communication skills, strong organizational and time management skills, the ability work with minimal supervision, and the ability to interpret legislation, rules, administrative orders, policies and procedures to ensure compliance.
The preferred candidate will have knowledge of court Case Management Systems and court procedures, knowledge of law firm business practices, and experience testing software.
Travel level: up to 25%, must possess valid Arizona divers license.
Applicants must be currently authorized to work in the United States on a full-time basis. Some positions may take 4-6 weeks to fill. Only applicants whose backgrounds most closely meet the needs of the position may be invited to interview. Requests for a special accommodation to participate in the interview process should be made at the time you are contacted to schedule an interview. The Selection Process may include first and/or second round panel interviews. This is a Regular, Full-time, exempt level position. This position is open for internal and external recruitment.
The Arizona Supreme Court is an EOE/ADA Reasonable Accommodation Employer