Business Development Manager II

Hanger Inc.
Houston, TX
30+ days ago

Job Description

Why Us?:
With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With nearly 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.
Could This Be For You?:
The Business Development Manager (BDM) is responsible for achieving sales objectives through the cultivation of new and existing referral sources. These sources include physicians, institutions (hospitals, skilled nursing facilities, etc.) and allied health professionals, who participate in the provision of prosthetic and orthotic products. The primary function of this role is to manage and be accountable for achieving the forecasted sales and margin targets for the territory by developing and maintaining current business to business accounts and to consistently seek out and establish new business for the company.

Your Impact:
  • Achieve clinic and territory revenue objectives.
  • Build collaborative and consultative relationships with Hanger Clinic team
  • Develop and implement strategies to maximize revenue from existing referral sources, generate new referral source sales.
  • Work in hospital, skilled nursing and rehab type facilities patient care settings; Complete all hospital/facility vendor credentialing
  • Develop Sales/Growth/Business plan with each clinic in assigned territory.
  • Achieve existing referral source maintenance and expansion objectives:
    • Provide service support, follow up to referral sources.
    • Facilitate solutions around customer service challenges
    • Facilitate connection of Hanger clinicians to referral sources through Hanger programs, CE and community events
    • Close sales transaction and monitor business. Follow up as necessary to secure business.
    • Develop clinic account management plans to measure and monitor business flow from key referral sources.
    • Develop plan for referral sources that are not fully penetrated.
    • Monitor territory performance through regular review of referral reports, looking for drops in business flow.
    • Conduct quarterly business reviews with internal local management team
  • Achieve new referral source sales objectives:
    • Achieve a minimum of 40 sales calls and 2 in-services per week documented in Salesforce
    • Conduct extensive new referral source development program including customer in-service meetings w/clinical partners, cold calls, drop ins, etc.
    • Achieve minimum requirements with referrals sources for CEUs and In-Services with clinical partners
    • Develop ample pipeline of potential new referral prospects.
    • Facilitate connection of Hanger clinicians to referral sources through Hanger programs, CE and community events
    • Close sales transaction and monitor business. Follow up as necessary to secure business.
  • Support new hire on-boarding and training of BDAs & BDMs:
    • Field rides with BDAs/BDMs as needed
    • Empower human potential by consistently demonstrating the Hanger values
    • Demonstrates clear understanding of the enterprise initiatives and focus, "big picture"
    • Demonstrates clear understanding of all Hanger resources (intranet, OneSource, Salesforce, etc.)
    • High level of proficiency around all BDM administrative duties
    • Demonstrates exceptional internal collaboration
    • Proven track record of success with internal team and revenue growth
    • Facilitate networking within the national BDM and Ampower teams
Minimum Qualifications:
  • BA/BS in Healthcare Administration, Marketing, Business Administration or another related field OR an equivalent combination of education and experience required
  • Minimum 2 years of experience in professional sales preferred healthcare industry or 1 year as BDA
  • A valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.
  • Bilingual: English/Spanish Preferred
Additional Success Factors:
  • Strong relationship building and presentation skills.
  • Knowledge of medical community
  • Ability to maintain customer relations
  • Strong communication skills, both written and oral
  • Ability to drive company initiatives through colleagues / peers
  • Working knowledge of Microsoft software applications, such as Word, Excel, PowerPoint, etc.
  • Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
  • Keep the patient at the center of everything that you do, building lifelong trust.
  • Foster open collaboration and constructive dialogue with everyone around you.
  • Continuously innovate new solutions, influencing and responding to change.
  • Focus on superior outcomes, and calibrate work processes for outstanding results.
Our Investment in You:
Employees working at least 20 hours per week are eligible for the following benefits:
  • Competitive Pay
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 8 Paid Holidays per Year
  • Paid Vacation Time Off
  • Paid Sick Time Off
  • 8 hours of paid time to volunteer in your community
  • Floating Holiday
  • Life Insurance
  • Medical Flex Spend Account
  • Dependent Care Flex Spend Account
  • Free employee assistance program
  • 401(k)
  • Full-time employees are also eligible for short-term and long-term disability insurance


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