UI/UX Designer

Smile CDR Inc.
Hamilton, ON
30+ days ago

Job Description

Smile CDR is looking for a UI/UX Designer to support our Technology team. We are looking for a UI/UX Designer to design interfaces and workflows that meet people’s needs. You will design digital products and services to enhance the user experience of Smile CDR’s solutions and platforms. In this role, you should be an analytical and creative designer who is able to grasp user needs and solve problems. A strong portfolio of successful UI/UX is essential.

Ultimately, you will make our product more user-friendly and intuitive, as well as desirable enough to attract and retain customers. The successful candidate must be able to work as part of an Agile team, balance the needs of many internal and external voices and work on several deliverables at the same time.

What you’ll do
  • Gather and evaluate user requirements in collaboration with product managers, project leads and customer success
  • Perform user research to understand problems and product use insights
  • Conduct concept and usability testing
  • Illustrate design ideas using mock-ups, storyboards, process flows and sitemaps
  • Create personas through user research and data
  • Specify designs through wireframes and prototypes to communicate with engineers, customers, and others
  • Build complex workflows and navigation
  • Support style standards on fonts, colours and images
  • Run workshops, (e.g., Design Sprints, Lean UX), that bring together the team and stakeholders to efficiently solve problems big and small
  • Contribute to Smile’s UX processes and practices, and stay on top of current methods and practices
Who you are
  • Have proven design chops and understand what it takes to create valuable and meaningful experiences.
  • A talented systems thinker and problem solver who can connect the dots between various user groups and workflows and turn them into clear and impactful design solutions and flows.
  • Effective communicator and facilitator. You’re familiar with standard methodologies but are just as comfortable challenging them.
  • Have the ability to deliver high-quality work, and care about the impact.
  • Understand user psychology
  • Find creative ways to solve UX problems (e.g., usability, findability, responsiveness)
  • Have an outcome-focused design mentality. You are constantly looking to refine your designs through qualitative user feedback, or quantitative A/B tests.
  • You have the basic Visual Design skills to create clear visual hierarchies in user interfaces
What we are looking for
  • A Bachelors or College diploma in Design, Computer Science, Engineering, Human Factors or related field, or equivalent experience
  • Highly proficient in industry leading software, including Figma, Sketch, Adobe XD, InVision, Axure RP
  • Proven experience as a UX Designer, UI Designer or similar role, ideally within an Agile SCRUM team
  • Strong portfolio of design projects that can be shared
  • Familiarity with interaction design and information architecture
  • Experience in user research and research methodologies
  • Experience in the healthcare and/or healthcare tech industries is an asset
  • WCAG experience as an asset
  • Visual Design expertise is an asset
One of Smile CDR's core values is that we respect and embrace our differences, and celebrate the shared values that keep us all excited about the work we are doing to improve global health. Our people are the foundation of our continued success and as such, we remain dedicated to building diverse and inclusive teams. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process, please let us know.

Source

https://ca.indeed.com/jobs

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