Inside Sales Representative - Parts

Preston Refrigeration
Kansas City, MO
30+ days ago
Preston Refrigeration
Preston Refrigeration
prestonrefrigeration.com

Job Description

Come join our growing team in our Parts Department!


Summary: The Inside Sales Representative of Parts position handles Preston Refrigeration's customer needs for all areas of refrigeration part orders.


Duties:

  • Respond to inbound sales calls and e-mails for national customer product inquiries and questions related to industrial refrigeration parts and accessories.
  • Educates customers on the variety of parts available for sale, availability to meet their schedule.
  • Provide pricing estimates and quotations. Follow up on quotes to secure sales.
  • Track shipments, complete bill of lading, UPS, and FedEx shipping information.
  • Process order acknowledgments and invoices. Match the receiving document to invoice and sign off on vendor invoices before payment. Filing.
  • Assists in returns and warranty parts and resale of returned items.
  • Picks, packs, and ships customer orders depending on arrangements for delivery or pick up.
  • Builds good customer relationships to ensure consistent business.
  • Encourages upsells of products and/or services to address specific customer needs.
  • Assist service technicians with parts and documentation as required.
  • Maintain inventory levels and ensure inventory areas are kept clean and orderly.
  • Ensures that proper safety and incident reporting procedures are followed, brings problems to the attention of the Safety Director.
  • Other duties as assigned.

Requirements:

  • Experience with ammonia refrigeration parts and equipment preferred.
  • Ability to lift and carry heavy items.
  • Proficient in Word, Outlook, and Excel. Experience with Vista Viewpoint a plus.
  • Effective communication skills.

Source

https://www.indeed.com/jobs

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