Manager, Technical Business Analysis

Exact Sciences Corporation
Phoenix, AZ
30+ days ago

Job Description

Summary of Major Responsibilities:
The Manager, Technical Business Analysis is responsible for leading a team in designing and optimizing business processes and systems for Exact Sciences value-driven information technology (IT) solutions. This role collaborates with stakeholders, IT business solutions, enterprise platforms, and application developers to develop a consistent business analysis framework that supports the needs of the business. The Manager, Technical Business Analysis role is responsible for ensuring that requirements deliver the stated business objectives and the business analysis team is supported with the tools needed to deliver projects with high quality.
Essential Duties and Responsibilities:
  • Work cross-functionally to drive prioritization of projects and to define the feature roadmap for projects of low to medium complexity.
  • Set the standard for quality in project execution, cross-functional communication, and interpersonal relationships.
  • Collaborate cross-functionally to elicit high level business requirements.
  • Work with subject matter experts and IT partners to design processes and systems that add business capabilities, improve operational efficiencies, and increase the organization’s ability to scale.
  • Develop detailed documentation, process flow charts, decision tables, user stories, and business requirements documents to aid in the development and refinement of new processes.
  • Provide input and support to business during implementation phase, while carrying out software user testing, composing SOPs, and/or conducting employee training.
  • Serve as frontline support in the troubleshooting process and systems issues post-launch.
  • Maintain backlog of projects and features.
  • Propose phasing strategies and negotiate scope to efficiently implement projects.
  • Provide project status updates to team members and senior management in both verbal and written format.
  • Quantify return on investment.
  • Supervise staff; including, but not limited to, organize and prioritize work, write/conduct performance reviews, train/develop, and manage work performance.
  • Communicate goals clearly to employees to ensure understanding and success in achieving them.
  • Motivate and inspire employees to do their best work through coaching.
  • Maintain morale and support employee engagement initiatives.
  • Apply creative thinking to identify new and different ways to solve problems.
  • Ability to build consensus despite competing objectives along with the ability to influence with and without authority.
  • Basic understanding of business strategy.
  • Ability to be highly effective at overcoming obstacles to move projects forward through being tenacious and resilient.
  • Ability to be highly organized, detail oriented, and learn quickly.
  • Excellent written and verbal communication skills.
  • Excellent team player with strong interpersonal and collaboration skills.
  • Ability to efficiently manage multiple projects with competing deadlines.
  • Apply strong coaching and mentoring skills.
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
  • Support and comply with the company’s Quality Management System policies and procedures.
  • Maintain regular and reliable attendance.
  • Ability to act with an inclusion mindset and model these behaviors for the organization.
  • Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
  • Ability and means to travel between local Exact Sciences locations.
  • Ability to travel 5% of working time away from work location, may include overnight/weekend travel.
Minimum Qualifications
  • Bachelor’s Degree in field as outlined in the essential duties; or High School Diploma or General Education Degree (GED) and 4 years of relevant experience as outlined in the essential duties in lieu of Bachelor’s Degree.
  • 8+ years of experience working in a professional information technology or business capacity.
  • 6+ years of experience working in a business analyst capacity.
  • 2+ years of experience in direct or indirect management.
  • Demonstrated understanding of business and technical concepts.
  • Demonstrated ability to grasp business needs and requirements.
  • Solid SDLC and/or ITIL knowledge.
  • Solid understanding of the requirements management processes and tools.
  • Proficient in Microsoft Office programs.
  • Demonstrated ability to perform the essential duties of the position with or without accommodation.
  • Authorization to work in the United States without sponsorship.
EEO Disclosure:
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.


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