Engineering Manager, Customer Onboarding

Forma AI
Toronto, ON / Remote
30+ days ago
Forma AI
Forma AI

Job Description

Do you want to have an impact on a $1T industry?

Then you should consider joining! We're looking for an Engineering Manager to be part of our Engineering team.

About is a Series A ( startup based in Toronto that's reinventing sales intelligence for leading enterprise organizations. helps Fortune 500 companies automate and optimize sales compensation and critical sales operations functions.

Our growth has been fueled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy.

We're welcoming equally driven individuals who are excited about creating something big!

What you'll be doing:

Reporting to the CTO, the Engineering Manager will manage a crucial phase of our customer lifecycle and drive faster time to value from our customer's investment in As the first hire in this role, you'll also play an integral role in shaping our team, our technology strategy and our customer proposition.

As an Engineering Manager, you'll be contributing in the following areas:

  • Manage a team of 5+ Backend Engineers across our platform
  • Provide the team with clear performance objectives and goals, offer actionable feedback and coach them in their continued development
  • Take the lead of technical workstreams by working collaboratively with our Customer Operations, Product and Sales teams
  • Understand tradeoffs and make strategic decisions about where to invest the team's resources architecturally
  • Be actively involved in our strategic direction by working closely with the CTO
  • Contribute to Engineering-wide initiatives as part of the Engineering Management team

What we're looking for:

  • 4+ years of technical experience
  • 2+ years of managerial experience
  • Strong technical background with hands-on experience in solving large and difficult technical problems
  • Ability to effectively communicate ideas, explain technical decisions and rationalize approaches
  • High degree of empathy and concern for the team and individual outcomes
  • Comfortable with figuring out what needs to be done and then being excited to do it

Technologies we use:

  • Frontend: JavaScript, React as the main language and framework
  • Backend: Python, Django and Postgres as the main language, framework and database
  • Cloud computing environment: Currently migrating from Heroku to AWS using Docker

What you can expect from us:

  • Competitive compensation. In addition to your base salary, you'll join our employee stock ownership plan to further recognize your contributions to's success
  • Minimum vacation. All Formadillos (yup, that's what we call ourselves!) are entitled to a minimum of 15 days vacation so you can rest and recharge
  • Healthcare coverage. We have a full benefits package that includes employer-paid medical, dental, vision, disability and life insurance
  • Learning and development. Access the resources you want to help you grow in your role by utilizing our $750 yearly training stipend
  • Open communication. You'll get to participate in weekly, company-wide stand-ups to understand our organizational priorities better
  • Growth. You'll have a huge opportunity to build a career for yourself and gain the type of experience you're looking for – whether that's as an individual contributor or as a people leader
  • Work flexibility. Formadillos have the option to work where they are most productive, whether that's in our Toronto office, from their home across Canada, or a combination of both. When conditions permit, we'll open our office for productivity, collaboration and team events

Our commitment to you:

At, we're diverse by design. We're committed to having a workforce that reflects the communities in which we live and work. We also aim to have a barrier-free recruitment and selection process. We'll work with applicants requesting accommodation at any stage of the hiring process.

We know that applying to a new role takes a lot of effort. You're encouraged to apply even if your experience doesn't precisely match the job description. There are many paths to a successful career and we're looking forward to reading yours.

Please note all interviews are currently being conducted virtually.

We thank all applicants for their interest.


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