Call Center Confirmation Specialist

Momentum Solar
San Antonio TX / Remote
30+ days ago
Momentum Solar
Momentum Solar
momentumsolar.com

Job Description

Momentum Solar is a premier residential solar provider with offices in multiple states nationwide. Founded in 2009, Momentum has grown exponentially over the past decade, with 2000+ employees and counting. Our main goals are to consistently have satisfied customers and successful employees. We pride ourselves in managing the entire solar process for customers, from sale to completed install, to ensure a seamless transition to renewable energy. We have an A+ rating with the Better Business Bureau, have been featured in the Inc. Magazine as one of the “Best Places to Work,” and we continue to strive for excellence.

Job Overview:

We are currently hiring for our Call Center Confirmations Team. Representatives will contact customers to qualify them and Confirm scheduled appointments to meet with sales representative. For those with the right drive and determination, we offer unmatched training and unparalleled opportunity to grow your career. We offer uncapped bonus potential for the role.

Requirements:

  • Consulting with our customers to ensure their complete satisfaction and understanding of the value of their Solar product.
  • Have a professional manner and be an expert at establishing rapport with clients quickly
  • Effectively overcome and handled objections
  • Create a positive experience for all clients
  • Qualifies prospective customers for solar and generate appointments for our sales teams.
  • Validating prospective customer’s contact and home information in CRM system.
  • Obtain, confirm, and enter customer information data into the CRM.
  • Ability to multi-task and navigate multiple platforms.
  • Attention to detail for data entry.
  • Schedule appointments for sales representatives to meet with prospective customers.

Qualifications:

  • Prior Call Center, Inside Sales, Customer Retention, or Solar Sales experience preferred.
  • A professional demeanor and excellent communication skills
  • Strong work ethic and ambition to succeed
  • Willing to be mentored and eager to learn

Momentum Solar is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Work from home

Schedule:

  • 8 hour shift

Supplemental Pay:

  • Bonus pay

Education:

  • High school or equivalent (Preferred)

Experience:

  • Call center: 1 year (Preferred)
  • Sales: 1 year (Preferred)

Work Location:

  • Multiple locations

Work Remotely:

  • Yes

Source

https://www.indeed.com/jobs

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