Job Description

OEM Sales Director

We are seeking a dynamic, highly motivated and experienced OEM and National Account Sales Director to lead our strategic sales initiatives in managing and expanding relationships with original equipment manufacturers (OEMs) of lift trucks and key “end-user” national accounts. This role will be critical and measured by driving sales growth, enhancing customer satisfaction, and positioning Triathlon and its products as the premier choice in the industrial battery and charger market.

Key Responsibilities:

Develop and execute a comprehensive strategy for OEM partnerships and national accounts, aligning with the company’s overall business objectives while achieving annual sales and profitability targets.
Build new and maintain existing partnerships with OEMs through consistent communication and proactive efforts of continuous improvement and trust.
Identify and pursue new business opportunities, driving sales growth within both the OEM and national account segments through effective negotiations and strategic initiatives.
Identify trends, competitive landscape, and customer needs, using insights to inform product development and marketing strategies.
Collaborate with internal teams, including engineering, marketing, and operations, and regional sales teams to ensure seamless execution and coordination of national and international sales opportunities showing one company approach to the customers.
Monitor and report on sales performance, forecasts, and budgets related to OEM and national accounts, ensuring alignment with corporate financial goals.
Lead and mentor a dedicated team, fostering a culture of high performance, accountability, and professional development.

Develop and track OEM key performance indicators (KPIs) and develop strategies to continuously improve performance relating to open tasks as detailed on the regular coordination calls and quarterly business reviews.
Act as a liaison between the client and internal teams, ensuring smooth communication and timely resolution of any issues or requests.
Address and resolve any client concerns or escalations in a timely and professional manner.
Proactively identify potential challenges and opportunities within the account and work to mitigate risks and seize new opportunities.
Drive sales and profitability through elimination of wasted activities and proactively prepare and initiate price increases. Identify additional revenue making opportunities.
Work with finance to ensure account profitability.
Regularly report on account performance, revenue trends, and other key metrics to senior management.

Qualifications:

Experience:
- 10 years of experience in account management, sales, or client services, with at least 5 years managing large, strategic accounts.
- Proven track record of managing large, complex accounts and driving revenue growth.

Previous experience in the Industrial Market desired
Understanding of the forklift/material handling or industrial battery market is beneficial

Skills & Competencies:
- Exceptional communication, negotiation, and presentation skills.
- Strong problem-solving and conflict resolution abilities.
- Highly organized with a strong attention to detail and the ability to manage multiple priorities.
- Ability to analyze data and metrics to drive performance and strategic decisions.
- Ability to work through customer needs and the ability to tailor solutions accordingly.
- Proficient in Microsoft Office Suite (Excel, PowerPoint, etc.).
Education:
- Bachelor's degree in Business, Sales, Marketing, or a related field (preferred).

Sunlight and Triathlon Americas Benefits: