Job Description
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Sales Operations Analyst
Compensation and Benefits:
The salary range for this position is $95k - $110k. In addition to a competitive market-based salary, Sciton provides an opportunity to participate in equity/stock incentive programs, a profit-sharing bonus, and a comprehensive benefits package, including 401K with matching.
Position Summary:
The Sales Operations Analysts will work with other members of the Sales Operations team to provide best in class support to our growing WW Sales teams as well as Finance, Marketing, Clinical, Product Management, and Customer Support teams. The Analyst will be a key member of the team providing support on overall Company and Sales Strategies, Data Management and Analytics, Pipeline Performance Management, and other tasks through the optimization of processes along the customer journey from Lead to Cash. The ideal candidate should have experience as a team member in a mid-size Sales Operations team with experience learning and understanding existing processes, defining possible process gaps, solving data challenges, building on best practices, setting up processes and procedures, and possess a strong analytical thinking skills with a drive for operational excellence.
In this role you will:
- Support our worldwide Sales teams by providing performance reporting and analysis to decision-makers within each Sales team, reviewing any gaps in data analysis and closing those gaps.
- Work with other Sales Operations team members on Building and Maintaining a reporting infrastructure and dashboards from all our systems including Salesforce, CPQ, E-Commerce.
- Look at ways to increase automation and scalability on all our processes and initiatives as needed in a drive to optimize operational processes and ensure seamless systems integration
- Ensure data quality and hygiene within Salesforce and other company tools
- Develop, Improve, and Maintain sales processes and programs and work with Sales Enablement to roll out and train the broader worldwide Sales Organization and other impacted groups
- Work cross-functionally with all Revenue generating groups including but not limited to Service, Clinical, Training to ensure all necessary business functions are represented in sales/revenue-related processes
- Must be agile and able to keep up with a fast-paced environment
- Help implement projects and initiatives focused on improving productivity and simplifying processes throughout Sales Operations, the worldwide Sales organization, and company-wide.
- Perform other duties and projects as assigned
Essential Requirements:
- Four years experience in Sales Operations or similar roles
- BA/BS degree focused on Business, Mathematics, Economics or Statistics preferred
- Experience working in a high growth environment supporting a rapidly growing sales organization
- Proven track record of working cross-functionally with all areas of the business
- Experience with Salesforce required. Use of tools like Clari or SF CRM Analytics and Tableau, highly desirable.
- Must be a self-starter, responsive, detail oriented, and analytical with strong organizational skills.
- Strong individual contributor, continuously seeking to learn and develop
- Team player that understands success rests on helping others to be successful
- Experience supporting system implementations a plus
- Proficient in G suite & Microsoft Office applications
- Deliver customer and sales support like you expect to receive it; with excellence.
FULL-TIME/PART-TIME Full-Time
POSITION Sales Operations Analyst
LOCATION Palo Alto (HQ)
ABOUT THE ORGANIZATION
SCITON is an industry leader and manufacturer of medical aesthetic lasers and light source technologies. With a vision to improve people's lives, our top-tier devices are built to order with integrity by pioneering, customer-focused, and results-driven individuals.
At the heart of it, innovation is a fundamental cornerstone of our culture. We strongly believe that new ideas can come from anyone, anywhere, at any time and embrace an open-door culture that welcomes and fosters individuals who are creative, driven, passionate, and willing to take the lead with us. Join us for an opportunity to grow and make an impact.
Life at Sciton:
At Sciton, people matter. We are more than a company; we are a family, which is why we give all our employees:
- The support, recognition, and room to grow their careers within Sciton.
- Empowerment to develop their creative genius and encouragement to be lifelong learners.
- Incentives for creativity and innovation across the organization.
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