Account Executive | SaaS SMB Remote

InMoment
South Jordan, UT / Remote
30+ days ago
InMoment
InMoment
inmoment.com

Job Description

ACCOUNT EXECUTIVE | SaaS SMB/Mid-Market
Remote Sales

*
ABOUT THE COMPANY*
Improving experiences is why InMoment exists. Our mission is to help our clients improve experiences at the intersection of value—where customer, employee, and business needs come together. The heart of what we do is connect our clients with what matters most through a unique combination of data, technology, and human expertise. With our hyper-modern technology platform, decades of domain authority, and global teams of experts, we uniquely deliver a focus on Experience Improvement (XI) to help our clients own the moments that matter. Take a moment and learn more at inmoment.com

At InMoment, we believe inclusion and diversity is essential to our success. Our favorite core value is “human” and demonstrating respect and open-mindedness toward others is central to our culture.

Simply put, Leave Your Mark is the brand of InMoment’s culture, but it’s also more than that—it’s a selfless way of living in all areas of life. Every moment offers a new opportunity to make an impact. We take deliberate action to make the lives of our families, teammates, clients, and community better within every interaction. The question is, what mark will you choose to leave?

*
POSITION SUMMARY*
InMoment has an exciting opportunity for a self-motivated Account Executive. This position will focus on selling a Voice of Customer (VoC) Solution. The primary market segment is fast growing SMB and Mid-Market companies that are embracing the digitization of technology. This is an individual contributor role that will be responsible for creating and maintaining a strong sales pipeline.

The Account Executive will play a critical role in generating new business as well as identifying upsell and cross-sell opportunities with existing customers. The successful candidate will enjoy a team-selling atmosphere, dynamic compensation plan, engaged management team, collaborative marketing campaigns, as well as a fun and spirited culture.

Ideal candidates will have successful sales development experience, and individual contributor experience selling SaaS solutions is a bonus. The candidate must excel at qualifying and closing new opportunities over a competitive sales cycle.

*
KEY RESPONSIBILITIES*

  • Individual “Hunter” contributor in a company that uses a land-and-expand sales model with a heavy focus on generating new pipeline & cultivating existing business leads
  • Creating new opportunities through active demand generation across multiple channels
  • Work closely with customer success/services to nurture strong relationships with new and existing clients
  • Build lasting client relationships by assisting with renewals, setting realistic expectations, and partnering closely with the customer success team

DESIRED NATURAL ATTRIBUTES (INMOMENT DNA!)

  • You live and breathe customer service and demonstrate a customer-first attitude at all times
  • Communicates, if not over-communicates, effectively and effortlessly with internal and external stakeholders
  • Exceptional interpersonal and decision-making skills
  • Understands deadlines and goals and can operate with a sense of urgency without sacrificing quality
  • Exhibits a high level of personal accountability, strong work ethic, integrity, and proven organizational skills with attention to detail
  • Loves working in a super collaborative, high-tech, fast-paced environment and doesn’t mind getting their hands dirty - that is, nothing is beneath you if it helps engage new customers and helps InMoment’s growth trajectory
  • Technology driven with savvy technical skills
  • Proficient with Google Suite (gmail, sheets, slides, forms etc)
  • Quickly develop company-specific expertise and remain abreast of market changes, customer trends, and competitors’ best practices
  • Inspirational team player, colleague, and culture champion within InMoment
  • Collaborative facilitator who develops relationships and loyalty with his/her colleagues at all levels of the company

IDEAL EXPERIENCE

  • 2+ years’ experience selling to the SMB & Mid-Market required
  • Must love technology sales and relationship-based selling
  • Demonstrated achievements against measurable goals and objectives
  • Excellent oral and written communication skills along with presentation skills
  • Ability to work independently and with a team in a fast paced, rapidly-changing entrepreneurial environment
  • Attention to detail, ability to multitask, and strong organizational skills
  • Ability and desire to hunt
  • Experience working within Salesforce or another CRM
  • Strong ability to learn new technology and ramp-up quickly
  • Ability to work in a high-energy sales team environment as a team player
  • Tech savvy, this is a tech company after all!

KEY RELATIONSHIPS
Reports to Director of Sales

_
At InMoment, diversity and inclusion is at the core of who we are. InMoment prides itself on an inclusive culture that promotes, encourages and supports the diverse voices of our employees and clients. We strive to create workplaces that reflect the communities we serve and believe that different perspectives, interests and backgrounds foster a stronger and more creative work environment._

*_
We thank all those who apply, however, only candidates selected for an interview will be contacted._*

*_
**Please no phone calls and no agencies/recruiters - this is a direct hire**_*

Job Type: Full-time

Source

https://www.indeed.com/jobs

Not sure if you qualify?

Uvaro is here to help you land great jobs like this one.

Upgrade your skills

Other Jobs

Rise People

Rise is Canada’s complete people management solution that gives employers everything they need to build loyal and productive teams—all in one place. We collaborate and co-create to build solutions that completely change how companies of all shapes and sizes manage their payroll, scheduling, time tracking, group benefits, recruitment, onboarding, and more.

 
Vancouver, BC
Uvaro

1+ years of successful sales development experienced experience in B2B software or B2C services is a plus. Ability to work occasional evenings or weekends.

 
Waterloo, ON / Remote
Freshworks Inc

About Freshworks: At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion, irrespective of their background, gender, race, sexual orientation, religion, or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, our communities, and our business. Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering affordable, quick to implement, and designed software for the end-user. More than 50,000 companies -- from startups to public companies -- worldwide use Freshworks software-as-a-service to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM). Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media. Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system). Overview: We are currently looking to hire energetic SDRs. This position is an integral part of our sales engine. SDRs are focussed on the front end of the sales cycle and be the face of Freshworks. The SDR team is responsible for identifying opportunities and generate a sales pipeline. This role is based out of Chennai. Responsibilities (What you'll be expected to do): - Generate qualified opportunities for the company by rigorously prospecting and researching in the assigned region/market. - Do rigorous research on companies, and build an effective sales pipeline. - Strike and initiate conversations with high-profile personas of companies you are prospecting. - Be the face of Freshworks and pitch the company and our products to the prospects. - Come up with creative emails and campaigns to draw the attention of prospects. Requirements (What we look for in candidates): Must-haves: - 4-8 years of work experience in any customer-facing sales role. - Clear, concise, and effective written and oral communication skills. - Empathy towards customers and understanding their needs. - Interest, curiosity, and openness to learning new technologies. - Prior exposure to tools like LinkedIn Sales Navigator, DiscoverOrg, ZoomInfo, etc. - Good interpersonal skills and ability to collaborate with internal stakeholders as well as end customers. - Learning mindset and the right attitude that will help you thrive and adapt in a fast-paced, performance-driven environment. - Ability to handle rejections and stay focused and driven. - Ability to multi-task and manage your tasks effectively. - Flexibility in working in different shifts/regions. This is absolutely mandatory because you will be expected to work in a specific shift for a minimum of two years. Good to have: - Prior work experience in SaaS product companies in domains relevant to Freshworks' suite of products. - A proven track record of consistency in overachieving targets.

9 hours ago
Tamil Nadu Chennai