Sales & Marketing Manager Sportsplex

Canlan Ice Sports
Mississauga, ON
30+ days ago

Job Description

Canlan Sports is the largest private sector operator and developer of recreational sports complexes in North America. The company's success in the recreation-entertainment & hospitality industry is attributed to a combination of innovative programming, service delivery leadership and world-class complexes. We understand our customers’ need for service excellence and are committed to it.
We are currently looking for a Sales and Marketing Manager, entrepreneurial and passionate about selling a sports and recreational experience with a truly differentiated competitive advantage. The Sales and Marketing Manager provides leadership on the development and execution of new sales. Reporting to the General Manager and working with the Director of Sales, they are responsible for managing the entire sales and marketing process; from introduction of the facility to new prospects to bringing awareness and promoting the facilities products and services.
Primarily focusing on surface sales, in-house tournaments, Adult & Youth Leagues and Youth Programs & Camps, they lead the development and execution of new sales strategies, identifying, prospecting and securing new accounts to deliver new revenue. The Sales and Marketing Manager leads the development of marketing programs and initiatives designed to support identified revenue, retain our existing customer-base, capitalize on retention opportunities and drive ancillary & package sales results. They manage the Sales & Marketing Coordinator providing a positive environment, individual development and motivating them to increase facility revenue and provide a best-in-class recreational customer experience.

  • Work closely with the Director of Sales to identify new customer sales opportunities for the facility, primarily focusing on New Customer Acquisitions for Contracts, In-House Tournaments and Spot Surface sales, Adult Leauges, Youth Leagues and Camps with specific annual targets
  • Under the leadership of the Director of Sales, utilize the Sales/CRM software in place to generate and track selling cycle of prospects through the various stages of the selling cycle
  • Take the lead in the development and execution of a fully integrated direct sales strategy for the facility, ensuring a proactive and aggressive approach to new customer revenue development
  • In collaboration with the Facility Managers, along with the Director of Sales, identify new customer sales opportunities and implementation strategies leagues, programs and camps growth
  • Identify, develop and foster relationship opportunities within their market through contact, to create new customer revenue opportunities and maximize revenue from existing customers
  • Take the lead in the development and execution of the facility based sales and marketing strategy document, ensuring alignment with the overall corporate plan
  • Manage month end reporting procedures by reviewing monthly financial statements against the Annual Operating Plan and internal records, identifying variances and recommending corrective actions
  • Oversee the development of regular reporting requirements providing facility performance to plan and providing strategic recommendations and/or analysis to meet and exceed plan
  • Other duties as assigned relating to the Manager on Duty (MOD) responsibility
  • Manage the accounts receivable process as it relates to the surface sales side of the business
  • Post-Secondary school diploma or degree in Business, Marketing and/or Recreation


  • 5 years minimum of previous sales experience, ideally with a minimum of 3 years of those years being within a sports and/or recreational environment
  • Strong sales, marketing and customer service skills
  • Solid closing skills in a sales environment
  • Ability to work evening and weekends
  • Excellent organizational and time management skills
  • Excellent communication and listening skills to provide solutions
  • Strong demonstrated presentation ability, both written and verbal
  • Strong follow-up skills and an ability to deal with tact, diplomacy and confidentiality
  • Solid team management skills including delegation, performance management, coaching and training
  • Working knowledge of MS Office Suite and Database Management
  • Ability to work independently and in a team environment

NOTE: _ Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. We are an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices._

Job Type: Full-time


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