Company: Catalyst Education, LLC Reports To: Dir. of Sales (currently CEO)
Department: Sales Position Type: Full-time
Job Description and Overview
The Account Development Scientist is a diligent and engaging individual with a passion for helping instructional faculty reach their teaching and learning goals. They will possess an advanced degree in science and can speak to the challenges of teaching science and the benefits of using technology in the classroom and within lab courses.
The Account Development Scientist is responsible for maximizing the educational impact of
Catalyst Education by driving market penetration of Catalyst’s learning platforms. This includes evangelizing and selling Catalyst Education’s software to higher education teaching faculty under a faculty adoption model (faculty adopt the platform and make it required for students to purchase).
The Account Development Scientist role is dynamic and involves a wide array of skills and expertise. They will initiate contact with potential adopters either via email, phone, or in person (on campus) with the goal of setting up a meeting to present Catalyst’s software solutions to them and other instructional faculty that influence the software adoptions at the institution. They will use their subject matter expertise, teaching experience, and product knowledge to understand the needs of the customer, communicate how the benefits of our product align with their needs, and demonstrate the features of the software. They will ask for the faculty to adopt our software, and continue to communicate with the potential adopter with the goal of winning and closing the adoption. They will also collaborate with Catalyst’s Faculty Success Managers to consult with adopting faculty and transition the customer to Catalyst’s customer engagement activities (custom implementation services and ongoing support).
% Time Individual Tasks
30% Direct sales outreach: calls and emails to faculty to set up both online and in-person demonstrations, perform post-demo follow-up to close adoptions, and document the engagement by entering important data into the company’s CRM.
30% Give online presentations and demonstrations
25% When appropriate, travel to campus for in-person outreach and presentations (2-3 travel trips each month, 3-4 days per trip)
5% Give online trainings to new adopters of Labflow
10% Meeting with their manager to monitor sales progress during each sales season, advise on company’s sales and product strategy, and plan strategic founder visits
Desired Traits and Qualities
- Is passionate about education and about the potential for digital learning tools
- Displays original thinking, innovation, and creativity
- Demonstrates exceptional problem solving skills
- Demonstrates a strong “service attitude,” both internally (to fellow employees) and externally to customers, partners, and potential adopters.
- Possesses strong skills needed for sales and faculty engagement
- Knows how to hustle to reach as many potential customers as possible
- Is as good at asking questions and listening as they are at talking
- Is comfortable in a sales role and “asking for the business”
- Experience interacting with higher education instructors, professors, department heads, curriculum and instruction directors, etc.
- Possesses strong and engaging interpersonal skills: is charismatic, likeable, trustworthy and credible, and someone that people would want to buy from
- Commands exceptional written and verbal communication skills
- Possesses strong presentation skills
- Gathers and analyzes information skillfully
- Is organized and detail-oriented
- Demonstrates strong teamwork skills in a fluid startup environment
- Remains open to others’ ideas and willing to try new things
- Is flexible, patient, and committed to a drama-free work environment
- Consistently portrays a positive and constructive professional attitude
- Sets high standards for self
- Is highly accountable and takes responsibility for his/her performance
PhD or Master’s degree in a science discipline. Biology, Chemistry, or chemical education strongly preferred, but individuals with an advanced degree in biology or physics coupled with experience running lab courses and publications in science education research also encouraged to apply..
Specific Skills and Experience
- College-level teaching experience: either as tutor, TA, instructor, or lab coordinator
- Skilled in the use of personal computers and mobile devices
- Skilled using spreadsheets, including the use of formulas and production of graphs
- 1 year of sales or support experience
- Experience with CRM and/or marketing automation software
- 1 year of college-level teaching experience as a lab instructor or lab TA
- Experience and aptitude using online homework systems and/or other instructional technologies
- Experience as a tutor
- Experience in instructional design
- Experience in a startup environment
Opportunities for Decision Making
Is the employee responsible for making decisions or recommendations on:
- Work operations (e.g. scheduling, procedures, priorities)? Yes: strategic outside sales travel planning for both themselves as well as other sales support resources
(such as contract sales scientists and founders of company)
- Expenditure of company funds? Yes: reimbursable travel expenses
- Formation of departments or company policies? No.
- Hiring and firing of employees and contractors: No.
- Waiving or creating exemptions to company or department policies? No.
Interactions with Outside Parties
Does the employee interact with vendors, authors, consultants, etc.? Yes: engages with department lab manual authors and potentially contract sales resources.
Does the employee supervise employees (if so, how many and how)? No.
Degree of Supervision Received
- When new to the job: The Director of Labs, Director of Product, and CEO will train over a period of 1 month. Employee will attend weekly sales and faculty support strategy meetings.
- After six months on the job: The CEO will hold biweekly meetings and semiannual performance reviews. 1-2 days of additional training semi-annually also expected.
Must be able to:
- Sit for long periods
- Concentrate in noisy/busy environment
- Speak and hear
- Compose many email communications and phone calls per day
- Drive long distances between campuses: as much as 5 hours at a time
- Walk 1-3 miles per day (on campus)
- Work overtime (more than 40 hours a week): as needed
- Required to be in the office: occasionally
- Travel: expect 8-12 days per month.
- Total Annual Compensation: $85,000 – $95,000
- Annual Salary: $55,000 – $65,000, based upon experience
- Commission plan: eligible for up to $30,000 annual bonus based upon growth incentive plan
- Health/dental/vision insurance: Yes
- Equity plan participant? No
- Retirement (401k) plan: Yes
Important Note: This description is for reference only. It is not meant to provide an exhaustive description of the duties that may be required of an employee in this position. It does not create a contract between the Company and any employee. The Company reserves the right to alter the requirements and/or duties of this position at any time, with or without notice, as business needs require.
Job Type: Full-time
Pay: $85,000.00 - $95,000.00 per year
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- Monday to Friday
- Commission pay
- Master's (Preferred)
- Sales: 1 year (Preferred)
- College Level Teaching: 1 year (Required)
- Fully Remote