Digital Content Business Analyst

Accenture
Canada
30+ days ago
Accenture
Accenture
accenture.com

Job Description

We Are:
Accenture Interactive—a new breed of agency that’s all about the Experience. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the world’s largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people’s lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world’s greatest experiences. Visit us here to learn more about what makes us the Experience Agency.
The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experiences it fuels are, together, a vital expression of a brand’s voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store and optimize content, including taxonomy, rights and asset management, analytics and quality assurance


Job Description:

Have you developed a reputation for your ability to strategize, analyze, design and implement important content initiatives Do clients rely on you to create and communicate the detailed technology architecture and implementation strategy for the solution If leading technical teams through the design and development of complex transactional systems sounds like a challenge you want to tackle, then we want to meet you.


The work:

  • Participate in the analysis, design, and implementation of Adobe Experience Manager, OpenText, Contenful, Optimizely, Sitecore and other Web Content Management (WCM) applications

  • Apply specific functional knowledge of WCM application to help guide the design and implementation of the solution

  • Manage and conduct requirements gathering, stakeholder interviews and initial client discover work

  • Prepare detailed requirement specifications, functional specifications, use case and work-flow diagrams and manage the requirements throughout the project lifecycle

  • Lead testing efforts in conjunction with the Project or QA Manager, including the design and execution of test scripts and scenarios

  • Prepare training materials appropriate for target audiences and developed solution and conduct training sessions

  • Assist with gap analysis, business process redesign, roadmap planning and developing proof-of-concepts

  • Support the development of strong client relationships by building trust, rapport and strong working relationships with key sponsors, stakeholders, and team members


Here’s what you need:

  • 3+ years of experience gathering and documenting requirements

  • 2+ years of full lifecycle implementation experience using various SDLC methodologies

  • 1+ year of implementing web content management applications

  • Bachelor's degree or equivalent (minimum 12 years) work experience

Bonus points if:

  • Functional expertise in WCMS applications such as: Adobe Experience Manager, OpenText, Contentful, Optimizely, Sitecore

  • Experience eliciting high-level business requirements and creating detailed functional specs as well as other documentation like requirement traceability matrixes, work-flow diagrams and use-cases

  • Ability to lead team and client meetings and to clearly articulate the solution being developed with all the stake holders

  • Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity and innovation

Source

https://ca.indeed.com/jobs

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