Sales Engineer

Lehi, UT
30+ days ago

Job Description

RainFocus, one of the most innovative software companies in the heart of Utah's Silicon Slopes, is in search of an exceptional Sales Engineer.
About RainFocus
RainFocus cares about its employees, customers, and the world in which we live. Our rapidly-growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting.

About the Role
As part of the sales organization, this role is responsible for supporting sales effort in pursuit of new accounts, upselling existing customers and renewing existing customers. This person will work very closely with the Sales, Product and Services to ensure customers are thrilled before, during, and after events.

Essential Responsibilities

    • Deep understanding of managing complex events
    • Ability to gather customer requirements as part of the sales team and transition those requirements to the RainFocus services team through
    • Architect and deliver product demonstrations to show the ease of use and expansive capabilities of our platform
    • Help answer customer RFP’s
    • Assist in creation of SOW’s so that RainFocus services understands and can execute on customer deliverables
    • Identify and articulate any custom product requirements and coordinate with Product team
    • Understand customer pain points, articulate our Value Proposition and architect a solution that delights our customers
    • Collaborate cross functionality to represent a workable configuration for customer
    • Manage and nurture external client relationships resulting in long-term, mutually beneficial strategic partnerships
    • Navigate complex, enterprise deal cycles
    • Identify opportunities for expansion sales within existing accounts
    • Become an expert in RainFocus solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs
    • Work cross-functionally within sales and other functions to drive revenue and increase customer satisfaction
    • Think creatively about ways to increase the company’s value to customers and partners
    • Deliver competitive intelligence, and monitor competitor moves and business trends
    • Work directly with the Client Success and the Customer Support teams to ensure we are providing the very best service to our customers

Required Skills and Experience

    • 5+ years of experience in a technical sales, support or similar roles
    • 3+ years of event management software experience
    • Extensive event management software knowledge
    • Experience presenting to executives
    • Experience working with cross-functional teams
    • Strong communication skills, including the ability to make effective customer presentations
    • Strong leadership skills to own and lead all technical aspects of the sales process
    • Ability to simultaneously manage multiple accounts/opportunities
    • Experience creating detailed technical proposal and implementation plans
    • Experience preparing RFP and RFI responses
    • Willingness to travel 10-40%
    • BA/BS

Personal Characteristics

    • The best candidates for this position will need to have strong chemistry and a culture fit within RainFocus. They will need to be comfortable working in a fast-paced, challenging, and dynamic environment. Additional personal qualities include:
    • Team-player
    • Self-motivated
    • Strong Communicator

Success Measures

    • Strong understanding of enterprise sales process
    • Understanding of event management technical objections
    • A leader in collaborative, cross-functional planning
Travel is required.

Why work at RainFocus?

At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing.

As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k and generous PTO.

What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself!


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