Job Description

Courtyard Prince George is recruiting for a Sales and Catering Coordinator to join our team! This role is responsible for providing intermediate administrative support to the hotel Catering department while supporting Sales in achieving goals, operational targets and overall guest satisfaction. If you are organized, motivated and hard-working, this could be your chance to be part of the Courtyard team!

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Respond to product and service inquiries related to the hotel’s catering, banquet and meeting space offerings
Provide support to Catering Sales Manager in preparing documents for functions
Creating event files and maintaining effective paper-flow and communications within all hotel departments
Traces and follows up on contract signatures, cut-off dates, deposits, rooming list guarantees, direct bills, pick-up reports, and master accounts
Ensure group blocks and rooming lists are entered and maintained in Property Management System
Ensure timely processing of all activities for catering functions including Banquet Event Orders, invoicing, updating client files and sending out evaluation forms
Produce accurate billing for clients including credit card paying guests and direct billing for all functions
Participate in site inspections, client appointments and client events as required
Demonstrate a positive customer service experience in a fast-paced environment
Ability to create effective working relationships inter/intra departmentally
Other tasks as assigned

QUALIFICATIONS AND SKILL REQUIREMENTS:

Secondary school diploma
2 years of related experience or administrative experience, experience in hospitality is preferred
Intermediate level in the use of MS Office Suite
Highly detail oriented, exceptional organization skills and ability to handle multiple priorities while meeting deadlines
Goal and results oriented to execute plans, manage change and communicate with other departments
Adaptability to handle changing expectations and client requests
Advanced communication and interpersonal skills including handling client issues
Delphi, Salesforce or BEO experience considered a strong asset
Highly organized with ability to meet short deadlines and manage the internal and external pressure of executing events

Job Types: Full-time, Permanent

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits: