Digital Strategist

Allyn International Services, Inc.
Fort Myers, FL
30+ days ago

Job Description

Allyn International is currently looking for a Digital Strategist to join our team in Fort Myers, Florida.

The Digital Strategist role is a full-time entry-level position based out of our Corporate Headquarters in Fort Myers, FL, and they will be responsible for providing support to ALA end users and ALA sales teams throughout the entire sales and implementation process. This includes but is not limited to participating in and conducting ALA demonstrations, developing successful proposals, client onboarding and custom success management. Individual will work regularly with department leaders, the business development team and the IT department to ensure alignment exists between all parties.

Position Details:
Location:Fort Myers, Florida-Relocation not provided
Position/Classification: Full-Time; Exempt, Entry-level
Hours of Work: Regular business hours, Monday-Friday (some weekend / afterhours support / on-call rotation may be required)
Physical Demands:Sitting, typing
Work Environment: In office Cubicle, Not Remote

Drug Free Workplace and Equal Opportunity Employer

Where permitted by applicable law, an individual must be fully vaccinated for COVID-19 before beginning work for Allyn International Services, Inc., if not currently employed by Allyn International Services, Inc., unless otherwise exempted from this requirement by an approved accommodation pursuant to the interactive process.

Medical, dental, vision, basic life (paid for by Allyn), voluntary life, STD (paid for by Allyn), LTD, 401k with Company Match, Paid Vacation, Paid Sick Time, Paid Holidays, Free On-Site Fitness Classes, and more!

Required Experience and Education:
  • Bachelor’s degree or equivalent experience
  • Experience or familiarity with supply chain systems and applications (ERP, TMS, or WMS)
  • Program and project management experience preferred
  • Sales experience preferred
  • Ability to lead global, cross-functional teams to achieve goals and objectives
Required Skills:
  • Strong communication skills
  • A strong belief in the growth of ALA understanding of the workflows being supported
  • Understanding ALA’s vision
  • Problem solving skills
  • Presentation skills
  • Training skills
  • Project management skills
  • Assist sales team with ALA (TMS) presentations and demonstrations
  • Ensure quality and timeliness of development activities by creating, communicating, and managing project and feature schedules
  • Design and conduct training offerings for new TMS customers
  • ALA Implementation management for new TMS customers
  • Create helpdesk process for external users to escalate issues
  • Weekly reviews with IT and ops leaders to escalate issues and implement resolution plans
  • Test ALA applications and validate workflows as necessary
  • Increase communication between end users and project leaders
  • Develop and maintain ALA knowledge portal
  • Identify areas of opportunity for productivity improvements.
  • Participate in testing ALA functionalities as necessary
  • Customer success manager for SaaS clients
  • Participate in user acceptance testing (UAT) and provide feedback
  • Other duties as assigned.
Allyn is a privately held professional services firm established in 1992. We provide high quality, customer centric services and solutions for the global marketplace. Our core products include transportation management, logistics sourcing, freight forwarding, supply chain consulting, tax management, and customs compliance. Our clients range from small local businesses to Fortune 500 firms in industry sectors such as power generation and renewable energy, road construction equipment, electronics, industrial materials, heavy duty trucks, mining and drilling equipment, oil and gas, modular building, medical equipment, not for profit, and US government. Allyn conducts business in over twenty different languages and has extensive experience in both developed and emerging markets. Our highly trained experts are located throughout North America, South America, Europe and Asia. Allyn has regional headquarters in Fort Myers, FL USA, Shanghai P.R. China and Prague, Czech Republic.
  • Allyn offers a team environment, competitive benefits and ongoing training, and support for our team members. If you are in alignment with our corporate values of focused growth, well-being, enjoyment, contribution, excellence, creativity, prosperity, and integrity, and while valuing professionalism and teamwork - now is the time for you to accelerate your career and join the Allyn team.


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