Job Description
Primary Responsibilities:
- Communicate and work with the Regional Sales/Ops/Engineering/Product Line teams to ensure that there is a clear understanding of the customer's plans and activities.
- Facilitate communication with the teams to ensure clarity around market changes, goals, issues, and opportunities.
- Manage and update Account details in the NOV CRM database as required.
- Focus regular actions on special relationship initiatives that will take the customer relationship/s to the next level.
- Work with the Regional Sales Team (including Agents) in building strategies to produce results and generate revenue around all Downhole Technologies product solutions.
- Maintain consistent communication with the North America VP of Sales concerning issue resolutions and current status of opportunities.
- Maintain strict confidentiality according to internal policy for assigned customers.
- Observe safety regulations, wear required safety equipment, encourages safe working practices, correct obvious hazards immediately or reports them to Management while always adhering to all HSE requirements.
- Monitor tool performance and report trends to product line management through periodic reporting or on a case-by-case basis as necessary.
- Manage and coordinate the gathering of competitor's performance data.
- Gather and collect BHA and downhole information by way of tool records for analysis.
- Manage and coordinate the incident complaint report process.
- Assist the sales force with detailed performance studies for optimization of drilling performance for critical or strategic applications.
- Assist in the assembly of case histories and outstanding run reports for internal and external use;
- Promote the technical image of NOV in the local area through membership in industry groups, technical papers and local publications.
- Provide technical applications support to sales through customer visits and Presentations;
- Provide rig site sales assistance as needed.
Technical Skills:
- MS Office Suite
- Ability to utilize CRM and other intranet/internet tools to conduct business in an effective manner.
- Understand Drilling operations including Drilling motors, Agitation systems, Shock and Vibration mitigation techniques, and MWD/LWD operations.
Experience and Education:
- The Executive Sales Representative requires relevant industry and general business experience, high-level selling experience, and broad technical knowledge regarding Drilling BHA products and service offerings.
- The position requires the incumbent to have a minimum of 5 years in a technical sales role and a minimum of 10 years in the Upstream O&G industry.
- An engineering degree is preferred.
Job Requirements:
- This position will require travel as necessary.
- Monthly sales meeting participation and forecasting of business.
- Maintain sales opportunity pipeline and customer communications in CRM.
- Observe safety regulations, wear required safety equipment, encourages safe working practices, corrects obvious hazards immediately or reports them to Management.
- Adheres to all HSE requirements.
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