Chief Revenue Officer

Vancouver BC
30+ days ago

Job Description

About Legible

Our Mission: Legible will empower and connect authors and readers through open access to a global reading and publishing platform. Legible is making books beautiful and accessible.

Our Community Values: Accessibility, Sustainability, Beauty, and Integrity

At Legible, we make books easy to access from anywhere on the globe, with nothing but a browser and an internet or cell connection - no special devices necessary! No paper, no waste. Just beautifully written words on exquisitely designed digital pages.

Books have always been, as Stephen King put it, “a uniquely portable magic,” and we aim to make them even more portable - to connect more authors and readers around the world than ever before. And to bring new and diverse voices to the readers who most need to hear them.

About the role

At Legible, we count on our executive team to solve complex business problems with creativity and passion, always looking to learn something new.

We are seeking an experienced Chief Revenue Officer (CRO) to join us in this mission, with a focus on strategic planning, marketing, sales, branding, and partnerships. You will be the person responsible for all of Legible's revenue generation streams and accountable for driving better integration and alignment between all revenue-related functions

Together with other members of the executive team, you will execute the current corporate strategic plan, focusing on expansion to new customer segments and partnerships, while ultimately strengthening operations. You will also be instrumental in creating future strategic plans with the goal of boosting revenue streams.

What makes this job different

You will be joining the company at such an interesting and pivotal time where you'll be part of one of the biggest tech innovations to come out of Canada, and Legible will be making waves to change the reading and publishing industry. Legible will have a positive global impact, and your work will be instrumental in our success. This is your chance to jump in and be a part of a historic company. We have a fantastic team both in Marketing and the wider Legible community who enjoy working together to bring this product to market.

Leveraging knowledge of the roles both sales and marketing play in driving growth, you will have ultimate accountability in aligning all revenue-generating departments and building strategic partnerships. Your cross-functional expertise will ensure sales and marketing communicate well, share information, and collaborate in content creation so that all messaging fits our target customers

What you'll be doing

Key objectives:

  • Partner with other members of the executive team to execute the current corporate strategic plan, and develop future plans
  • Ensure performance, strategy, and alignment of the organization's revenue-generating departments
  • Manage a global sales team that can drive business growth across all customer segments and profiles, and share accountability with the marketing function for improving the individual customer experience and strategy
  • Help maximize reach and efficiency by adding new, scalable partners in a strategic way
  • Build and foster creative teams committed to continuing our culture of innovation
  • Monitor the revenue pipeline and leads, adjusting as necessary to create sustainable growth

Daily and Monthly Responsibilities:

  • Monitor the marketplace and analyze opportunities, providing competitive analysis, strategies, and tactics
  • Stay well-connected with customers to ensure broad market needs are being incorporated into the product development and enhancement cycle
  • Collaborate with finance, product management, and marketing on messaging, pricing strategies, and business models to achieve revenue goals
  • Identify and resolve issues across the marketing/sales and account management functions
  • Participate in contract negotiations

Your first challenge

Accessing our current state offerings from multiple revenue streams and offering a strategic and tactical roadmap for future growth.

About you

Some key things about you

  • The idea of working at Legible excites you!
  • You are in line with our community values
  • You're a creative mind, but with a knack for organization
  • You are very tech-savvy and keep informed on the latest trends in technology.
  • Have strong written and verbal communication skills
  • A passion for everything digital, literature, and eCommerce.
  • You are a results-oriented professional
  • Have strong business acumen
  • Very data and metrics-driven
  • You are a market maker
  • Experience with scaling a team within a growing company
  • Excited about transforming the Digital Publishing industry

Key experience and skills

  • 10+ years in diversified leadership roles, driving and implementing revenue growth in a collaborative and highly innovative environment.
  • Experience growing online subscription models
  • Proven track record of growing revenue through new product development, marketing, branding, and partnerships in a SaaS Startup environment.
  • Proven experience developing and executing business strategy
  • Significant general management and P&L experience
  • Ability to craft and execute a business strategy
  • History of decision-making based on business metrics
  • Inspirational leadership style and hands-on approach

Our technology stack

  • Frontend: JS/TS, React, Apollo
  • Backend: JS/TS, Node.js, GraphQL, Graphile
  • Storage: S3-like, Postgres, Redis, MongoDB
  • Data Pipeline: Python, Haskell, Scikit-learn
  • Infrastructure: Azure, AWS, CloudFlare, Terraform

Why Legible?

Legible is a startup with a heart - a company that values equity and diversity at its very core. It is somewhere you can come to grow and experience different areas of the business. We are a small but mighty team, who are just turning the page on a new and exciting chapter of growth.

We offer:

  • A flexible working schedule
  • Great paid time off package, including a paid winter break!
  • Positions you can grow and make your own
  • A multitude of avenues for career growth and change
  • An open door policy, you can bring this up with confidence
  • An inclusive working environment - anyone and everyone is welcome at Legible
  • Community Values - We work together as a team to better our community. We are invested in making a difference

“Systemic racism is a machine that runs whether we pull the levers or not, and by just letting it be, we are responsible for what it produces. We have to actually dismantle the machine if we want to make change.”

—Ijeoma Oluo, So You Want to Talk About Race

At Legible, we strive for diversity and inclusion to create a genuinely healthy and equitable workplace for everyone. We are committed to the ongoing process of building a culture of respect at every level, ensuring that everyone feels safe, supported, and valued.

Let's be real: employee handbooks always talk a lot about diversity and inclusion, but in the actual day-to-day, employees indulge in microaggressions toward BIPOC colleagues, claim that “sexism goes both ways,” and so on. At Legible, we know that oppression is systemic and structural. Cis privilege, non-disabled privilege, white privilege, male privilege—these are real and have consequences for people. We're aware that being marginalized at work causes real distress, especially when accountability doesn't seem to exist.

How is Legible going to dismantle the machine and what makes us different? It starts here, everyone has an opportunity to join Legible and make a difference - our hiring process is fair and equitable. As a company, we will be devoted to providing regular training and info sessions to our employees to ensure that we are aware of our privileges and will work to address microaggressions on a daily basis. One look at will show how committed we are to diversity and inclusivity. We are a company that will beautifully entwine, celebrates and support diverse cultures and varying beliefs.

A few years ago, an interviewer asked Lin-Manuel Miranda, the creator of the Broadway smash-hit Hamilton, why his cast was so diverse. Miranda replied, "That's just what happens when you go looking for the very best people!" At Legible, we couldn't agree more!

Legible recognizes the right for human beings to self-identify. You are valued, safe, and supported.

To be considered for this position, you must be eligible to work in Canada and pass a criminal record check.


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