Inside Sales Representative - Retention Agent

NorthStar Home
Orem, UT
30+ days ago
NorthStar Home
NorthStar Home
northstarhome.com

Job Description

Inside Sales - Retention Agent

WHO IS NORTHSTAR:

NorthStar Home is one of the fastest-growing home security and automation companies in North America. For more than 20 years, we have been providing families with less worry and more life while staying true to our core values of integrity, accountability, and service. The connected home industry is rapidly growing, so it is the perfect time to join us!

WHY CHOOSE NORTHSTAR:

At NorthStar, we believe that our relationships will help us work together to consistently deliver the best service to our customers and create a work environment people want to be in. We offer opportunities for personal and professional development and the chance to be part of a team. Year after year, our employees rate the work environment, flexible schedules, and the people they work with as their favorite parts of working at NorthStar.

WHAT YOU WILL DO AS AN INSIDE SALES REPRESENTATIVE RETENTION AGENT:

As an inside sales representative retention agent, you will use your sales skills to sell and retain existing NorthStar Customers. We are seeking one or two more inside sales representative retention agents to join our tight-knit team. Our ideal candidate is honest, hardworking, has sales abilities and phone skills AND is highly self-motivated. This is a commissionable opportunity best suited for those that are highly disciplined and money motivated.

WHAT NORTHSTAR BRINGS TO THE TABLE:

  • Benefits after 60 days Full-Time (Medical, Dental, Vision, Life)
  • Paid time off
  • Gym membership
  • Dynamic company culture
  • Casual dress code
  • Flexible work schedule
  • Monthly speakers and free catered lunch
  • Pickleball court, pool table, ping pong
  • Regular company activities
  • Employee recognition program
  • Opportunities to serve others and the community
  • New, comfortable work environment
  • Office conveniently located between BYU and UVU
  • Opportunity to earn more than $25 an hour!

WHAT THE IDEAL INSIDE SALES REPRESENTATIVE- RETENTION AGENT SHOULD BRING TO THE TABLE:

  • Fluent in English, both verbal and written (bilingual Spanish-speaking is a plus)
  • Exceptional Sales Skills
  • Excellent customer service phone skills
  • Strong social skills
  • Ability to deal with rejection
  • Excellent verbal and written communication
  • Ability to handle difficult situations and escalated customer calls
  • Demonstrated ability to work independently
  • Effective time management and ability to multi-task
  • Comfortable using a computer and learning our software platforms
  • Ability to type 40 WPM
  • Strong work ethic
  • Positive attitude
  • Excellent attendance

WHAT WILL HELP YOU EXCEL AS AN INSIDE SALES REPRESENTATIVE - RETENTION AGENT (NOT REQUIRED):

  • Prior sales or inside sales experience
  • Prior customer retention experience
  • Basic understanding of NorthStar or connected home industry
  • Ability to relate with customers
  • Obsessed with giving our customers the BEST service
  • Desire to join a team and continue making NorthStar an awesome place to work

INSIDE SALES REPRESENTATIVE - RETENTION AGENT COMPENSATION:

  • Base wage hourly + commission (Earn $25+ an hour with commissions)
  • Full-time and Part-time shifts available

Learn more about being an Inside Sales Representative - Retention Agent at NorthStar and what we do at www.northstarhome.com.

NorthStar is an equal opportunity employer and promotes a drug-free workplace. Background checks and drug testing are required.

Source

https://www.indeed.com/jobs

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