Inside Sales Manager

Tangent Technologies
Aurora, IL
30+ days ago

Job Description

Tangent Technologies:, LLC offers the most innovative recycled plastic lumber-wood alternative solutions for a multitude of outdoor markets and high value applications. We have more than a decade invested in being "first to market" by developing technological advancements to offer innovative products and features for our customers to support their respective industries.

This full-time, salaried position will be responsible for leading a team of Inside Sales reps, Customer Support, and Production Scheduling employees. The team is responsible for meetings customer needs in a challenging fast-paced manufacturing environment by developing and building relationships with assigned customers. The high-energy person filling this position will drive the success of their team through the timely and successful delivery of our products and solutions according to customer needs.

Job Summary::
The Inside Sales Manager will oversee and lead the activities of the Inside Sales Department, Customer Service and Production Scheduling.

Supervisory Responsibilities::
    • Hires and trains Inside Sales Reps, Customer Service and Production schedulers.
    • Organizes and oversees the schedules, territories, and performance of Inside Sales Reps and Customer Service.
    • Organizes and oversees the production scheduling team to align with the overall customer expectations.
    • Conducts performance evaluations that are timely and constructive.
    • Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities::
    • Provides leadership to the inside sales team.
    • Motivates and encourages inside sales team to ensure customer expectations are met.
    • Reviews and analyzes sales and operational records and reports; uses data to project sales, determine profitability and targets, and identify potential new markets.
    • Identifies and analyzes customer preferences to properly direct sales efforts.
    • Assigns territories and sets departmental and individual goals for team.
    • Consults with potential customers to understand their needs; identifies and suggests equipment, products, or services that will meet those needs.
    • Resolves customer complaints, staffing problems, and other issues that may interfere with efficient sales operations.
    • Collaborates with executive leadership to develop sales goals and strategies.
    • Acts as company representative at trade association meetings.
    • Performs other duties as assigned.

Required Skills/Abilities: :
    • Excellent verbal and written communication skills.
    • Excellent sales and customer service skills with proven negotiation skills.
    • Strong supervisory and leadership skills.
    • Excellent organizational skills and attention to detail.
    • Proficient with Microsoft Office Suite or related software.

Education and Experience::
    • Bachelor’s degree in Business, Business Administration, or related field, OR
    • Comparable record of sales leadership experience required.
    • At least five years of sales experience required.

Physical Requirements: :
    • Prolonged periods of sitting at a desk and working on a computer.
    • Must be able to lift up to 15 pounds at times.

Source

https://www.indeed.com/jobs

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