Event Operations Director

New York, NY
30+ days ago

Job Description

CSM exists to create impact by challenging convention. We do this because it produces work for our clients that is more meaningful, memorable and measurable.

Our diversity of experience, expertise and opinions is our greatest asset, which is why we celebrate our differences. We are looking for individuals who want to put their hand up and challenge convention to create something exciting, bigger and better each and every time.

We anonymise applications so hiring managers will not be able to see your personal information such as name and address when reviewing your submission, including your CV. Please fully complete the application form questions as requested because incomplete submissions may not be reviewed.

CSM is in search of an Event Operations Director to work on a multi-sport, multi- venue sport league. Working in collaboration with the creative, PR, social media, digital, experiential, promotional, and strategy teams to deliver a high quality, on budget facility to accommodate fans, athletes, broadcast, and staff.

The Event Operations Director is responsible for developing, supporting, and delivering key aspects of the program, ensuring that quality work is provided to each client on time and on budget.

Overview of Responsibilities

Conduct venue search to include:
RFP creation in collaborate with sport operations and broadcast

Outreach to local sports/tourism commissions

Identify alternative/unique venues in market, if available

Research and vetting of potential venues

Serve as main point of contact for competition venue logistics

Work with internal teams to provide overall space planning and operational efficiencies to accommodate fans, athletes, broadcast, internal and external media, and operations

Develop and manage production schedules and labor plan

Research, secure and manage vendors, equipment and supplies necessary for event operations

Source and manage event services as needed; security, EMT, power, water, parking, housekeeping, garbage, and recycling

Collaborate with sports leads on specialty and sports specific needs

Collaborate with broadcast production on set-up, space and operational needs

Manage install, maintenance and dismantle of key programming elements, various workspaces and training areas

Manage on-site inventory shipping and local warehousing

Hire, train and supervise event services staff.

Develop executional CSM staff and travel plan to oversee on-site operations

Produce printed and digital branded assets including in stadium branding, static and animated LED graphics, printed collateral, and signage

Develop standard operating procedures Emergency Action Plan in collaboration with each venue

Development of security/access; creating & executing plan based on needs

Develop and implement on-site communication plan to coordinate all on-site communications across production, broadcast, content, and sports operations

Set up of field/court and practice areas, as needed

Contribute to overall budget development

Ancillary venue and event management as directed

Weekly and end of season reporting

5-8 years successful experience in producing integrated brand marketing, experiential marketing programs and events, sports specific operations a plus

A full understanding of production and vendor management

Detail-oriented and demonstrates project management skills, inclusive of managing and prioritizing projects with multiple and often competing deadlines, and ability to work under pressure

Experience working with cross-functional teams, as well as vendor management negotiation and supervision

Proven track record managing colleagues and clients in a fast-paced environment

Ability to work independently, under supervision, and in a team-based and goal-oriented environment

Excellent verbal and written communication skills, including strong organizational, detail, and interpersonal skills

Quick thinker, able problem-solver – track record of proactive and solutions-oriented account management service

Passionate, curious, proactive, and creative

Self-starter, entrepreneurial, willing to try things they haven’t done before

Travel and weekend work, as needed

CSM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of gender, age, disability, religion, belief, sexual orientation, marital status, or race.
CSM is made up of 1000+ people in 25+ locations who share a purpose to pursue extraordinary. It is the reason we come into work each morning, the mindset we all share, the thread through every piece of work we deliver and the story we tell when someone wonders why we do, what we do.

Each of our people are extraordinary in their own right, bringing diversity to our thinking, experience and expertise to help us produce work that our competitors don’t and wont. What we do is fast-paced, exciting and rewarding which is why we love it and why you’ll love life at CSM.

If you are someone who sees the extraordinary in the ordinary, then we would love to hear from you.

Job Type: Full-time

Work Location: Multiple Locations



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