Service Advisor

Dan Cummins Auto Group
Paris, KY
30+ days ago

Job Description

Come work for the best! If you are interested in a career in the automotive industry we would love to speak with you about joining our family at Dan Cummins Automotive. We are currently looking to hire for position of service advisor that will write repair orders for both main shop and express customers
Responsibilities
  • Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
  • Answer technical questions about vehicle problems, warranties, services, and repairs
  • Maintain Customer Success Index at or above company standards
  • Reinforces company policies and adheres to company standards
  • Maintain good working relationship with factory(s) and foster positive employee relations

Qualifications

  • Organized with friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance
  • Consistent record of service and sales success
  • Strong record of positive customer satisfaction results
  • Team oriented and self-motivated
  • Able to work with little supervision
  • Clean driving record and valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Source

https://www.indeed.com/jobs

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