Senior Salesforce Administrator (Remote)

Mitchell International
San Diego, CA / Remote
30+ days ago
Mitchell International
Mitchell International

Job Description

Company Overview:
Mitchell, Genex and Coventry

With Mitchell, Genex and Coventry now one organization, we’ve dramatically expanded our ability to deliver innovative services and technologies to our customers. We’ve also seen career opportunities within our combined organization grow. Each part of our organization helps people recover after a challenging event in their lives.

delivers trusted software and services to the property & casualty claims, collision repair and risk management industries with technology-enabled solutions that simplify claims handling, repair processes and pharmacy transactions. Genex helps injured workers return to their jobs in a safe and efficient manner through compassionate case management, reducing health care costs and disability expenses for our customers. Coventry offers the nation’s largest and most diverse set of provider and ancillary networks focused on improving total overall outcomes.

, we bring a complete set of proven capabilities for our partners who require more than one-dimensional solutions. We combine innovative technology, insightful analytics and deep expertise to help them reach their ultimate goal—restoring lives.
Job Description :
Mitchell, Genex, and Coventry are seeking an experienced Senior Business Systems Analyst to support our growing Salesforce environment. Over the last 2 years, we have grown to over 6,000 employees and supports and expanded product catalog.

In this role, you will work with Sales and Service leaders to support their Salesforce needs defining the to-be state for their business needs. Additionally you will assist with establishing system governance through auditing system usage, perform cleanup tasks, and implementing standardized practices for administering and governing changes throughout the platform. You will be involved in system integrations to Salesforce, data migrations and launching new teams onto Salesforce.



  • Work with business owners to define requirements and to-be state processes.
  • Maintain the Salesforce platform, staying up-to-date on new releases feature functionality.
  • Participate as primary Salesforce administrator on assigned projects
  • Maintain and expand Salesforce certifications
  • System audits in support of data, configuration, and code cleanup efforts
  • Documenting and maintaining system governance practices related to data and configurations


  • Minimum 5 years of experience functioning as a Salesforce business analyst or consultant
  • Bachelor's Degree in Computer Science, Business Information Systems or similar field or equivalent work experience required Salesforce certifications & experience
  • Required: Salesforce Administrator certification and either Sales Cloud or Service Cloud
  • Detailed knowledge of Salesforce architecture
  • Experience working in an Agile or “modified-Agile” environment
  • Strong analytical and problem-solving skills with attention and focus on detail
  • Good communication skills having the ability to adjust presentation based on audience
  • Highly logic thinker who can work in a team and cross functional environment
Benefits : We’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. The Company is an equal opportunity employer, values the diversity of our workforce and the knowledge of our people. The Company does not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law. #LI-CC2 #LI-Remote


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