Vice President Broker Direct Sales

Westlake Village, CA
30+ days ago

Job Description

Provide sales leadership for team of Wholesale / Broker Channel Account Executives (AE’s). Recruit, train, develop and motivate sales team to drive volume growth, market share and profitability in alignment with division / Channel objectives.
Job Description:
  • Recruit, hire, train, develop and motivate highly engaged and productive team of Account Executives.
  • Drive sales results in alignment with established goals and objectives.
  • Ensure AE adherence to established sales policies and procedures.
  • Ensure appropriate maintenance and use of the CRM.
  • Monitor and manage team to expected contact strategies, productivity and customer engagement, i.e., outbound calls, inbound calls, talk time, broker recruiting, conversion metrics, etc.
  • Build relationships with key brokers / sellers and support AE’s in building strong partnerships.
  • Effect pull through, efficiency and quality metrics through broker coaching, relationship management and other actions.
  • Build strong partnerships with key internal operations partners, i.e., BOM Managers, BOMs, Pricing team, etc.
  • Provide mentorship to team around technical aspects of the industry and broker / wholesale channel.
  • Provide market / customer feedback to drive change and improvement.
  • Train, operate and support a culture of high quality and zero defects.
  • Be current and knowledgeable on relevant aspects of compliance and credit standards.
  • Oversee all people management activities including recruiting, hiring, motivating, training, coaching and counseling, and terminating as appropriate.
  • Perform other related duties as required and assigned
  • Demonstrate behaviors which are aligned with the organization’s desired culture and values
Ideal Candidate will have the following::
  • Minimum 7 years residential real estate lending or sales manager experience
  • Understanding of the mortgage origination process
  • Understanding of mortgage compliance regulations and practices
  • Proven track record in mortgage related sales
  • Knowledge of FNMA/FHLMC/FHA/VA guidelines & programs
  • Experience with Microsoft Office Suite for reporting and presenting with all levels of management
  • Excellent written and oral communication skills
  • Strong business acumen and ability to interface with executive management
Years of Experience: : 7 Education:: Bachelor's Degree


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