Business Analyst - Healthcare

Smile CDR Inc.
Montréal, QC
30+ days ago

Job Description

Smile CDR is a complete, purpose-built clinical data repository designed around the HL7 FHIR standard that is used for storing health records. Smile CDR is powered by HAPI FHIR, the open-source reference implementation of the FHIR standard. With Smile CDR, HAPI users globally have the option to seamlessly transition from an unsupported open source FHIR server to a commercially supported, enterprise class FHIR repository when ready. By using Smile CDR, organizations can enable interoperability of their health systems using a standards-based product that leverages the most proven FHIR implementation in the world. Consider a career with us today.

We're looking for smart, driven and cool people like you.

What you’ll do
  • Drive requirements gathering, process redesign and gap analysis for both front end solutions and integrations with Smile CDR’s FHIR-based clinical data repository.
  • Demonstrate empathy for your customers’ requirements, linking requirements to project objectives and priorities.
  • Produce documentation to a high standard, including high quality reports and presentations.
  • Own and deliver work packages of moderate to large size and complexity.
  • Collaborate and communicate with stakeholders at all levels and departments to build and maintain strong relationships and ensure smooth transition of solutions throughout the project lifecycle.
  • Use individual judgment to solve problems, identify risks, and address issues.
  • Apply change management techniques within a complex stakeholder environment to facilitate positive change.
  • Understand capabilities of Smile CDR’s products and services and how they can deliver value to our customers.
  • Collaborate with product leads and designers to deliver the best possible solutions for our customers.
  • Advocate for our customers’ requirements within the Smile CDR organization
  • Develop strategies for continuous improvement of our projects and processes.
  • Learn about industry trends and best practices to help set direction for projects and products.
  • Mentor other project team members
  • Assist with or lead RFI/RFP development and evaluation.
  • Take on the role of scrum master within a project team as required.
What we are looking for
  • Minimum 5+ years of experience in Business Analysis or Systems Integration.
  • Working experience in business systems and workflow analysis
  • Excellent problem recognition and problem-solving abilities
  • Excellent analytical, interpersonal, prioritization, and organization skills
  • Demonstrated ability to work in a team and interact effectively with teams, stakeholders and clients
  • Excellent communication skills, both written and oral - you’re comfortable leading meetings, documenting your ideas and able to persuade others.
  • Proven knowledge and judgement in escalating issues when needed
  • Experience with Agile, Scrum, waterfall and iterative methodologies; Agile or Scrum certification is an asset.
  • Experience/ Familiarity with programming, automation, data analysis, HL7 v2 and FHIR formats is an asset
  • Experience in the healthcare industry or health insurance industry an asset
  • Successful completion of an undergraduate degree required in Health Informatics, Computer Science, Engineering or related field an asset.
One of Smile CDR's core values is that we respect and embrace our differences, and celebrate the shared values that keep us all excited about the work we are doing to improve global health. Our people are the foundation of our continued success and as such, we remain dedicated to building diverse and inclusive teams. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process, please let us know.


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