Sales Development Representative

Ask Nicely
Portland, OR
30+ days ago
Ask Nicely
Ask Nicely

Job Description

Our business has been built (literally) on a diet of happy customers - it's our purpose and mission to make every customer experience awesome. We have something unique, and we need someone to help us tell our story to prospective customers and build our sales pipeline. Simply put, as part of the marketing team you’ll be accountable for proactively working a list of target accounts and running outbound campaigns to book meetings for the sales teams.

This role reports to the Director of Marketing and is part of a growing team. You will collaborate across the marketing and sales teams.


  • SDR role in venture backed startup revolutionizing customer experience.
  • Support and execute account based outbound campaigns to book sales meetings and build pipeline
  • Nurture inbound leads into sales meetings to generate pipeline

What you’ll do

  • Proactively build a target list of prospect accounts and run outbound communications to generate new opportunities
  • Research potential prospects to build personalized messaging
  • Respond to inbound interest driven by marketing in a quick a persistent manner - engaging and passing qualified leads to the sales team
  • Leverage and master the use of best-in-class sales tools: Salesforce, HubSpot, SalesLoft, LinkedIn, Zoominfo, etc.

About You

  • You have confidence to execute the role, and humility to learn and serve others
  • High degree of organization and time management
  • Ability to focus - tune out the distractions and deliver a high volume of quality sales interactions
  • Learning and testing new things excites you

About Us

AskNicely is the world’s #1 Rated Customer Experience platform with a mission is to make frontline work awesome. We're working on a brand new platform that will improve the daily lives of 100s of thousands of frontline workers and we're looking for a product leader to help build a world class product-led business. We are backed by top Silicon Valley VC’s, have built an experienced leadership team, and are completely focused on defining and expanding this new category of software.


  • Hustle and professional persistence - you know your “why,” your reason for career success and it drives you to excel
  • A winning mentality with evidence of results to support past success
  • Committed learner with evidence of self-directed sales education highly desirable
  • Strong phone, writing, and interpersonal skills
  • Confidence to execute the role, and humility to learn and serve others
  • High degree of organization and time management
  • Ability to focus - tune out the distractions and deliver a high volume of quality sales interactions
  • Excellent listening and questioning skills
  • Past experience on the phone in customer-facing sales or support roles beneficial but not required
  • Knowledge of net promoter system (NPS) and customer loyalty topics helpful but not required

We find the people that really enjoy and succeed the most at AskNicely.

  • Have strong opinions, loosely held
  • Can wear multiple hats (and totally pull it off)
  • Are a people person with a helper personality type
  • Can think and do at the same time
  • Favor speed and learning over perfection or being right
  • Thrive and laugh under pressure and ambiguity
  • Show their smarts by making things simple


  • "Purple" benefits including: Nice Days, Professional Development Assistance, TacoTuesdays
  • Competitive medical, dental, and vision coverage
  • 401(k) with employer matching
  • Life, AD&D, Short- and Long-term Disability coverage
  • Paid time off and flexible work environment
  • Paid parental leave

Cultural Pillars

If, like us, you put a lot of value in culture, lifestyle and opportunity as well as benefits, you'll like what's on offer here (watch this).

Lot’s of people ask about the culture at AskNicely. There are three non-negotiables to what we call “living in the purple”:

  • Be NICE: We believe a great business can be built by nice people that are nice to each other.
  • Play to WIN: Bring your "A" game. We have high standards but favor speed over perfection.
  • Love your FEEDBACK: Get feedback to improve your game and give feedback generously to help others improve theirs.

Core Values

We behave as defined by our core values.

  • SIMPLE: Never complicated, never too smart, we keep it simple. And humble. There are no egos here.
  • PERSONAL: It's only about people, not software. We are proud to put our personality on display and show character in our software.
  • CURIOUS: We don't have all the answers. We're seekers of the truth and how we'll evolve over time.
  • RESPONSIVE: Now is always the best time. We deliver fast results. And we remain hungry for more.

Be You

The core essence of AskNicely is "appreciation". It's what we stand for and a key principle that guides what we do each day. We appreciate different backgrounds, different contributions, different points of view and, most importantly, each other. It's how we win, together. We check our egos at the door and approach our work with curiosity, because we don't have all the answers and we learn fastest together, celebrating our wins along the way.


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