Director, Research Consulting

quantilope GmbH
New York, NY
30+ days ago

Job Description

Your mission

As a Director, Research Consulting, you are a foundational team leader in our Customer Success department. Our customers at the world’s leading brands need your guidance and professional support to help lead their projects to success with the help of our Agile Insights Platform. As a Director, Research Consulting you will have strong leadership, communication, and conceptual skills, and will bring your broad experience in quantitative market research to our growing team and clients.


  • You have experience managing and leading teams of 3-5 people through end to end research projects with competing timelines.
  • You strategically guide our customers through the complexity of their research needs through a sophisticated online survey design.
  • You guarantee a best in class NPS score that indicates a satisfying client experience from our top clients.
  • You strategize and further grow existing enterprise accounts together with our client development team.
  • You serve as a coach and mentor to our Research Consultants, sharing your broad market research knowledge on a daily basis.
  • You train new customers on our software and empower them to use it independently.
  • You are able to quickly master the tools and features of our platform and form suitable answers to customer questions.
  • You serve as a trusted advisor and thought partner to clients to ensure that our software is integrated into customer´s daily workflows and processes.
Your profile
  • You have earned a degree in economics, social sciences, or psychology with a focus on market research, marketing, or statistics.
  • You have 7+ years of experience in survey-based marketing research (e.g. pricing, advertising impact, product innovation, packaging design, branding).
  • You successfully have led a team of a minimum of 3-5 team members
  • You are informed and excited about innovation in quantitative market research and new, agile software technologies.
  • You are eager to utilize your leadership experience to serve as a sparring partner to the Head of Research and Managing director/founder.
  • You have exceptional theoretical and practical knowledge in the conception of studies and questionnaires.
  • You have a proven ability to drive business and further, develop client-focused go-to-market strategies.
  • You have a deep and thorough understanding of which quantitative methods are suitable for certain questions and how they work (e.g. A/B tests, MaxDiff, TURF, Conjoint, Van Westendorp, Implicit/System 1).
  • You are able to quickly identify areas of improvement and take systems to the next level to ensure seamless workflows and predictable capacity plannings.
  • You have a winning presence and excellent consulting and communication skills.
Why us?
  • The chance to revolutionize and disrupt the traditional market research industry through a ground-breaking platform and a go-to-market strategy that leading brands and companies love.
  • Ample career growth and promotion pathing opportunities for development with open access to executive members and leaders.
  • A competitive and generous salary, incentive, and benefits package.
  • A multi-cultural, open-hearted team with a global start-up spirit based in a beautiful office in the heart of Soho Manhattan.
  • A one-of-a-kind culture offering after-work activities, international company retreats, and social events.
We at quantilope love diversity and welcome all people regardless of their age, gender, sexual identity, nationality, religion & belief, ethnic & social background as well as disability. Together with you, we want to live diversity, equality & inclusion.
Apply for this position
About us
quantilope is an insights automation platform empowering brands to do high-quality research better, faster, and more efficiently. Our technology automates advanced research methodologies on an end-to-end platform connecting the entire market research process from the survey set up to advanced analyses and reporting. Supported by a team of certified research consultants, quantilope provides researchers with the expertise and tools to run robust research projects in as little as 1 - 5 days.

Source

https://www.indeed.com/jobs

Not sure if you qualify?

Uvaro is here to help you land great jobs like this one.

Upgrade your skills

Other Jobs

Miovision

Miovision provides cities with modern tools to fix today's traffic problems. We offer solutions that collect multimodal traffic data and uncover actionable insights, helping municipalities get more out of their road network. The result: streets capable of moving more people – safely and efficiently – whether they are in a car, on a bus, on a bike or e-scooter, or walking. Since 2005, our systems have counted more than nine billion vehicles around the world. We have offices in Kitchener, Canada as well as operations in Germany, Serbia and the US. For more information, visit miovision.com [http://miovision.com/]. Position Summary  The Sales Engineer (SE) is an industry expert that drives software growth by developing technical and operational relationships with customers in support of their adoption of the Miovision products.  As a technical industry expert, the SE integrates into the daily operation of the agency to support complex proof of concepts and ongoing initiatives to maximize product output and value.  The SE ensures continuous value and product adoption that ultimately drives intersection network and software growth. Key Accountabilities  * Create customer success plans to drive growth for each account  * Support solution design and technical implementation of current desired integrations as outlined in the customer success plan. * Monitor user adoption and product utilization and create targeted programs to increase engagement and support the agency's change management process. * Build strong relationships between the Miovision product and support teams to ensure continuous resolution of ongoing operational issues as well as product deficiencies that may come up.  * Participate in regular support and health checks to ensure accounts are continuing to derive value from our solutions * Support software renewal and upselling activities  Skills/Qualifications * Bachelor’s degree or recognized equivalency or achievement of recognized professional level * 5+ years of technical experience; must understand network products * Ability to travel internationally, providing on-site consulting work to clients * Ability to manage multiple projects utilizing strong planning and organizational skills * Experience with general consulting skills that include team facilitation, business case development, strong business analysis skills, process mapping and process redesign * Systems implementation skills: requirements/process analysis, conceptual and detailed design, configuration, testing, training, change management and support * Analytical nature with the ability to solve complex business issues * Basic understanding of product development and engineering processes.  We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please indicate if you require accommodation on your application, and our team will work with you to meet your accessibility needs.

 
Remote
Uvaro

Recruit and train new sales staff, assign specific tasks to members of the sales team, and monitor the team's sales performance.

 
Waterloo, ON / Remote
Uvaro

Experience working as an SDR or BDR. Provide guidance and feedback on email outreach and sales calls. Experience working in a sales enablement function is a…

 
Waterloo, ON / Remote