Mike Counsil Plumbing & Rooter located in San Jose, CA is seeking a full-time In-Home Plumbing Sales Consultant who makes client satisfaction their number one priority by solving plumbing system issues. This position earns a competitive hourly wage + commission pay.
You would also be eligible for incredible benefits including health insurance, gym membership, healthy foods, drinks, and snacks! Are you a self-starter with an entrepreneurial spirit and a drive to exceed goals? Are you looking for a positive, supportive, and fun environment to work in? If so, we have the position for you! Apply today!
ABOUT MIKE COUNSIL PLUMBING & ROOTER
Family-owned since 1994, we provide our dedicated client base throughout Silicon Valley as well as the Tri-Valley and East Bay areas with affordable, reliable, and quality plumbing services. Our customers are our neighbors, and we are proud to be part of the community. In addition to offering the highest quality plumbing, we also offer the friendliest customer service in the industry. We pride ourselves on providing 100-percent satisfaction on all our jobs, no matter the scope or size of the project.
We're able to achieve this through the amazing work of our dedicated and qualified team. We believe in promoting a healthy and productive work environment by ensuring our employees are taken care of, which is why we're proud to offer a wide range of benefits, opportunities for career development, and a positive work culture where motivated employees can flourish.
A DAY IN THE LIFE OF A IN-HOME PLUMBING SALES CONSULTANT
As an In-Home Plumbing Sales Consultant, your goal is to satisfy the agreed-upon schedule, coordinate the sold jobs with technicians, report to dispatch when in-route and the expected duration of your visit, as well as when you're finished to ensure efficient scheduling. To maintain a smooth transition from one potential opportunity to the next your relationship with dispatch is essential. Your strong troubleshooting skills and top-of-the-line video equipment allow you to perform basic jobs and diagnose system problems or product failures. Once the issue has been detected, you communicate said issues and solutions to the client. On agreements $5000.00 or greater, you fulfill our Client Care Confirmation call process.
You are able to formulate the cost of needed repairs by using our pricing guide. The client understands the full detail of the contracted work needed due to the clarity of your communication. You are comfortable discussing our Home Protection Plan with each customer because you care and want to ensure they receive the best service possible. You also arrange the systems and safety evaluations with clients and the assigned technicians, To maintain good client relationships, you keep the client up-to-date every step of the way, to avoid any surprises.
While you enjoy selling, you realize it takes hard work to stay up to date on the company's latest product offerings and standards, so you participate in scheduled company meetings. You also update the sales Manager about any potential return visits and options regarding system and safety evaluation findings. At the end of the day, you enjoy working with a team that exceeds company goals and provides ultimate customer satisfaction!
QUALIFICATIONS FOR AN IN-HOME PLUMBING SALES CONSULTANT
- 2+ years of Sales experience - Plumber and/or construction experience preferred but not required
- A valid California state in-home sales license
- A clean driving record
- Excellent presentation skills, communication ability, and mechanical aptitude
- Background in the client service industry
Do you have a hunger for financial success? Do you have a passion for helping people and meeting their needs? Do you have a positive attitude? Are you articulate and confident with great communication skills? Are you a trainable and coachable learner? Are you a detail-oriented multitasker? If so, you may be perfect for this In-Home Plumbing Sales Consultant position, fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!