Job Description

Are you passionate about design, have a keen eye for luxury products, and possess a proven history of delivering outstanding client service? Country Floors is looking for Design Associates to join our retail team. As a key member of this fast-growing and dynamic team, you'll serve as a primary contact for our clients, including architects, designers, contractors, and homeowners.

Main Responsibilities:

· Quickly become well-versed in Country Floors product offerings and custom capabilities.

· Provide exceptional service to existing clients while actively developing new ones through consistent communication via phone, email, video conferencing, and both in-person and virtual meetings.

· Schedule and maintain a calendar of design/sales meetings, offering clients a creative vision and comprehensive details on relevant product options.

· Keep detailed client profiles and activity data in our CRM system.

· Oversee all stages of the sales cycle, including space design, quote/order processing, and handling logistics.

· Deliver accurate and timely reports to management, including call summaries, sales forecasts, and other required information.

· Assist with industry and showroom events.

· Perform additional duties as assigned.

Ideal Candidates for Country Floors:

· 3+ years of sales experience, with a background in luxury sales being a plus.

· Ability to work independently and self-direct daily activities.

· Creative mindset with a focus on design ideas that support product sales.

· Strong problem-solving skills and the ability to make decisions aligned with company policies and procedures.

· Flexibility to work a schedule that may include evenings and weekends, depending on business needs.

· Excellent verbal and written communication skills.