Senior Business Analyst (Salesforce CRM & CPQ)

Hexagon Geosystems
Tucson, AZ
30+ days ago
Hexagon Geosystems
Hexagon Geosystems

Job Description

Position Summary

In the position of Senior Business Analyst (Salesforce CRM & CPQ) , the candidate will be responsible for leading application and solution delivery focused on the scalability and continuous improvement of Hexagon’s CPQ processes and supporting tech stack. The successful candidate will understand the Hexagon business and translate business needs into technical solutions while overseeing the delivery of projects and ensuring internal client satisfaction.

Desired Skills

Roles And Responsibilities
  • Design, configure, administer, and customize SFDC CPQ application product attributes, bundles, pricing rules, approvals, quoting templates, workflows, constraint rules, validation rules to meet business requirements.
  • Responsible for owning system configuration and user setup as needed. Configure fields roles/permissions, page layouts, custom objects, custom record types and reports.
  • Provide ongoing support of the CRM and CPQ applications, monitor commercial opportunities and input quotes, identify gaps, and propose system enhancements.
  • Define the current state and uncover gaps in Salesforce & CPQ best practices. Lead discovery workshops, which includes the facilitation of large audiences, solution presentations, and prototype demonstrations
  • Maintain high-level familiarity with other IT system / business application capabilities and scope to determine potential upstream/downstream integration or functionality intersection points.
  • Collaborate with multiple functional areas, such as Sales, Sales Operations, Finance, Product Management and Marketing to drive new projects and support existing business dependency.
  • Provide ongoing support of Sales Managers through creation of management dashboards, historical sales analysis / forecasting and any ad-hoc requests requiring use of internal BI tool and Einstein Analytics.
  • Support SFDC architectural dependency of cross functional Data Engineering and Business Intelligence (BI) platforms
  • Bachelor’s degree in Computer Science, Data Analytics , Information Systems, or related field or combination of education and experience
  • 5+ years in Salesforce administration experience with extensive knowledge of Sales Cloud, CPQ, Lightning , tools and applications
  • 3+ years of designing, configuring, and developing on Salesforce CPQ platform and implementations of the applications
  • Hands on experience implementing CPQ in software industry with complex product structure; advanced knowledge of all aspects of Salesforce CPQ; specifically, on guided selling and product configuration.
  • Capable of identifying cross-functional inter-dependencies quickly, experience in developing business relationships including requirements definition, functional specification creation, testing, root cause analysis, etc.
  • Self-starter, self-motivated, able to work independently, prioritize effectively, and perform multiple tasks under minimal supervision
  • Salesforce Admin Certification is a must. Salesforce CPQ certification is plus
  • Effectively communicate vision, strategy, and statuses of projects to leadership and internal stakeholders
  • Excellent communication skills and proven success in a dynamic and collaborative environment
  • Remote location preferred within PST / MST time zone. Flexible to work within PST hours otherwise with Corporate team in Tucson, AZ.
  • Experience connecting SAP and Salesforce

Job Family

Finance and Controlling




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