Content Specialist

Campus Support
New Westminster, BC
30+ days ago
Campus Support
Campus Support

Job Description

About Us

Campus Support is a centralized service center that supports its clients in making students the number one priority. We are committed to delivering essential operational, marketing and leadership support that enables each campus team to provide an exceptional educational experience.

The primary purpose of the Content Specialist is to plan, develop, and execute content in support of current marketing strategies, search engine optimization and revenue growth. You will also ensure marketing content is written with the brand in mind and guaranteeing the best user experience across all platforms.

Job Responsibilities

The responsibilities of this position include development of content for our current web sites with emphasis on SEO, marketing collateral, social media, and other communications. You must be creative, process-orientated and able to support marketing strategy. Specifically, this position is responsible for the following:
  • Creating content for marketing collateral to include brochures, direct mail pieces, print advertisements, customer success stories, news stories, newsletters, email campaigns, press releases and media pitches, multimedia presentations, sales material and corporate pitches, proposals and presentations
  • Managing the development of web site content
  • Acting as a storyteller by creating and curating shareable content for web, social and offline initiatives. Develop compelling, dynamic content that inspires and drives positive engagement in our college brands with the end goal of developing brand loyalty
  • Proactively manage social media engagement including conversations, feedback and questions, identifying any that would require attention
  • Managing consistent corporate and social media communications
  • Cross-functionally managing, within the marketing team, a coordinated editorial calendar of themes, content and messaging, including social posts and web content based on a defined content strategy
  • Implementing the content processes, create content that drives a consistent and relevant message across all communication channels
  • Working with 3rd party writers, videographers, photographers and other vendors in development of content
  • Collaborating with campus stakeholders to create and provide relevant marketing collateral for individual campus needs
  • Developing, promoting and maintaining brand image, marketing strategies, and online sales
  • Proofing, editing and correcting content errors

To be successful in the Content Writer position, an individual must be committed to developing, maintaining and demonstrating the following:

Education and Experience
  • Bachelor’s degree in Journalism, Creative Writing, English, and/or in a related field
  • Minimum 3 years’ experience with communication and online content production

Skills and Abilities
  • Self-starter, capable of working both independently and in an extremely fast-paced team environment
  • Impeccable grammar, spelling and punctuation skills
  • Knowledge of web writing tactics (Facebook vs. blog website vs. press release PPC vs. print ad) and how to optimize for SEO
  • A positive attitude and willingness to work with the entire marketing organization to reach goals
  • Comfortable with multi-tasking, managing multiple priorities and meeting several, often movable, deadlines under pressure
  • Someone with a strong work ethic, who is accomplished in communications fundamentals and is looking for a role where they will make a meaningful and noticeable contribution
  • Proficient in Microsoft Office programs including Word, PowerPoint, Excel and Outlook
  • Someone who can think big picture yet has a strong attention to detail
  • Minimum 2 years’ experience with professional copy editing
  • Working knowledge of Google, MSN, and Yahoo PPC & analytics


Not sure if you qualify?

Uvaro is here to help you land great jobs like this one.

Upgrade your skills

Other Jobs

Rise People

Rise is Canada’s complete people management solution that gives employers everything they need to build loyal and productive teams—all in one place. We collaborate and co-create to build solutions that completely change how companies of all shapes and sizes manage their payroll, scheduling, time tracking, group benefits, recruitment, onboarding, and more.

Vancouver, BC

1+ years of successful sales development experienced experience in B2B software or B2C services is a plus. Ability to work occasional evenings or weekends.

Waterloo, ON / Remote
Freshworks Inc

About Freshworks: Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end-user. More than 50,000 companies -- from startups to public companies -- around the world use Freshworks software-as-a-service to enable a better customer experience (CRM) and employee experience (ITSM, HRSM). Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including American Express, Sony, Vice Media, TaylorMade, Sotheby’s, Stitchfix, OfficeMax, Multichoice, Delivery Hero, ITV, and Klarna. Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system). Overview: We are looking to hire smart and passionate folks for our inside sales team. The inside sales team are responsible for engaging with prospects and driving sales in the SMB segment. They understand the needs and requirements and collaborate with internal teams to help ensure a smooth sales process. This role is based out of Chennai. Responsibilities (What you'll be expected to do): - Qualify and prospect inbound leads generated by the lead generation team. - Be responsible to convert trial prospects to paid customers through enthusiastic customer engagement. - Own individual targets and work towards generating new revenue. - Collaborate with other appropriate internal teams and represent the customers to solve their business requirements. - Work with various internal stakeholders and achieve team targets. Requirements (What we look for in candidates): Must-haves: - 1-3 years of work experience in any customer-facing sales role. - Clear, concise, and effective written and oral communication skills. - Empathy towards customers and understanding their needs. - Interest, curiosity, and openness to learning new technologies. - Good interpersonal skills and ability to collaborate with internal stakeholders as well as end customers. - Learning mindset and the right attitude that will help you thrive and adapt in a fast-paced, performance-driven environment. - Flexibility in working in different shifts/regions. This is absolutely mandatory because you will be expected to work in a specific shift for a minimum of two years. Good to have: - Prior work experience in SaaS product companies in domains relevant to Freshworks' suite of products. - The proven track record of consistency in overachieving targets.

10 hours ago
Tamil Nadu Chennai