Job DescriptionWe are AAM. We have the POWER to move the world.
At AAM, we're looking for associates who push boundaries and drive solutions for the future. Innovators. Thinkers. Dreamers. Doers. No matter the role or function, every associate is a piece of what makes AAM great. We’re growing and building #TeamAAM to be the best. Join us!
Job Posting Title Account Manager
Job Description Summary Working directly with customers to collect information, sell additional products and services to current customers, and ensure customers' needs are met. Following organizational policies and procedures and maintaining clear and direct line of communication within the organization to meet customer requirements. Achieving assigned new business and profitability targets within an assigned account(s). Develop and maintain relationships with key stakeholders at assigned customer.
The primary function of a Sales Account Manager is to oversee, manage, and coordinate all customer related activities internally within AAM, so that the end results are projected favorably with the customer
This would include, but not be limited to Sales, quality, and engineering issues, as well as final use by the customer assembly plants.
Oversee that all customer requests are responded to and satisfied on time.
Accurately detail all customer requirements to AAM for analysis and future implementation.
Assist in program launch activities.
Ensure correct design levels from both an engineering and sales prospective.
Review AAM UCRS responses for accuracy, coordinate revisions / corrections, and develop commercial proposal for presentation to customer
Track and Report commercial status / activities for all AAM Internal program reviews and meetings.
Take lead role for all customer meetings, including engineering Product Development Team meetings (PDT’s).
Respond to EWO Design Change Statements and develop / estimate commercial impact.
Track and maintain the business case changes so that overall profitability can be improved (Engineering Change Tracking Sheets).
Develop / Gather details for Rebillable Tooling submissions, and track all customer owed tooling & piece price purchase orders.
In conjunction with the Director and Sales Manager, establishes strategic marketing plans (short-and long-range) to achieve corporate objectives for AAM products. Ensures successful execution of strategic plans.
Responsible for the establishment and efficient operation of administrative systems in support of AAM sales function, utilizing networked computerized systems where appropriate.
Coordinates customers volume analysis including operating premiums and banking programs as required.
Researches, analyzes and monitors financial, technological, and demographic factors to capitalize on market opportunities and minimize effects of competitive activity.
Oversees maintenance of customer database.
All other duties as assigned.
Required Skills and Education
Bachelors Degree Required
Proficiency with MS Office
Problem solving, communication, and interpersonal skills.
Strong organizational and analytical skills.
About American Axle & Manufacturing
For over 20 years, customers around the world have entrusted AAM to design, engineer, validate and manufacture driveline and metal forming technologies for automotive, commercial and industrial markets. Today, we are a premier global Tier 1 automotive supplier with broad capabilities across multiple product lines to deliver efficient, powerful and innovative solutions for our customers. We’ve earned the trust of our suppliers and our customers through our steadfast commitments to quality, operational excellence and technology leadership.
AAM delivers power. We deliver power literally through vehicle components, systems and innovation, but we also deliver power in ways unseen. We power our associates, their families, and the communities in which we operate. Our global team of over 21,000 associates has a clear vision of where AAM is going and how we are going to get there. After all, they are the reason we are a leader in the automotive industry. We are powering the future. We are AAM. Move with us, and join #TeamAAM.
AAM will not discriminate against any Associate or applicant for employment because of age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. AAM will take affirmative action to ensure that applicants are employed, and that Associates are treated equally during employment, without regard to their age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. For the Disabled Job Seeker: We offer reasonable accommodations for qualified disabled individuals who are applicants for employment. To request assistance or accommodations, please e-mail [email protected] . AAM is an equal opportunity/affirmative action employer.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per AAM policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that AAM will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.