Integrated Technology Solutions - Small Business Cybersecuri...

CDW
Tampa, FL
30+ days ago

Job Description

Acting as the first point of contact for solutions and transition of opportunities to proper resources, the Technology Solutions Advisor strongly aligns to sales teams to drive solutions growth objectives. The Advisor possesses technical expertise with advanced level knowledge within their discipline and intermediate knowledge across all disciplines.

The Advisor develops and maintains strategic relationships with Account Managers and Solution Architects and seen as a trusted partner to grow business.

Key Areas of Responsibility
Technology Skills
  • Maintains advanced knowledge of solutions within discipline
    • Discover, Qualify, Recommend, Compare/Contrast products and solutions within discipline
    • Explains features, benefits and technical specifications of primary, secondary, emerging and complementary solutions and services
  • Maintains Intermediate level knowledge on all other SA disciplines
  • Reviews cloud and on-premise options in the solutions practice
  • Contributes to the sales team’s knowledge base and readily shares information with other Advisors and Account Managers
  • Attends mandatory partner and specialist trainings
  • Attain role level certifications both within their focused and adjacent disciplines
Customer Facing
  • Engages with customers to uncover their business needs and relevant solutions
  • Discusses solutions at a conceptual level with customers and potential customers
    • Explains the solutions features and benefits
    • Through discovery with customers, uncovers related solutions beyond the original scope
  • Explores additional solutions opportunities through services agreements including hosted, managed, and cloud
  • Participates in CDW events on business-focused technology solution presentations for customers and prospects delivered via web-based tools (e.g., WebEx, Lync)
Sales Enablement
  • Provides Account Managers with best practices and guidance on how to most effectively uncover and communicate solutions and services opportunities
  • Counsels Account Managers on competitive landscape
  • Explains features, benefits, and technical specifications of advanced products and solutions within discipline
  • Explains conceptually how technologies are installed and implemented for customers
  • Reviews cloud and on-premise options in the solutions practice
Sales Engagement
  • Provides timely technology solutions expertise while helping sellers navigate the sales process
  • Responds to requests from customers and Account Managers
  • Follows up and responds to questions regarding registrations, pending deals, and escalation needs
  • Registers and manages customer proposals in partner registration systems
  • Reviews quotes and orders for accuracy
Advisor Enablement
  • Participate in this best-in-class training program while gaining valuable on-the-job skills.
  • As an Advisor you will be actively involved in customer opportunities and assigned to meaningful projects that align to your skill set.
  • You’ll learn from top technology professionals as well as pursue certifications that are incorporated into the program.
  • The Program is a meaningful 18-24-month, industry-leading training curriculum for people who have real passion for technology, an aptitude for problem solving, and a drive for customer service.
  • Further expand your knowledge, gain hands-on experience with leading-edge technology, while accelerating your career dreams.
  • Upon successful completion of the program, qualified candidates will advance into permanent SA roles with a territory of your own to nurture and develop.

Minimum Qualifications
  • Associate’s Degree or equivalent work experience
  • Current CDW S3 Coworker or 1 year minimum CDW sales experience
Minimum Qualifications for Non-CDW Coworkers
  • Associate degree in Telecommunications, Computer Science, Engineering, or related technology focused concentration
    -or-
  • 2+ years relevant practical experience with switches, routers, firewalls, or wireless
    -or-
  • 1-year relevant practical experience plus one or more applicable technology related certification (certifications to be in active standing)
Other Required Qualifications
  • Proven success and experience selling technologies solutions and services
  • Knowledge and proven success of engaging and working with sales teams
  • Ability to execute on territory goals and metrics
  • Ability to adapt and change to the business needs of the practice and team coverage model
  • Strong oral and written communication skills
  • Ability to think creatively and come up with proactive ideas that will increase sales
  • Strong passion for learning and teaching others
  • Strong problem solving skills
  • Motivated and self-starting
  • Must be able to communicate effectively and in a constructive manner with management, peers and coworkers
Preferred Qualifications
  • Current CDW S3 Coworker
  • Current CDW Sr./Exec. Account Manager
  • Bachelor’s Degree
  • Proven success and experience selling technologies solutions and services to small business
  • Technical Accreditations and/or Certifications

Source

https://www.indeed.com/jobs

Not sure if you qualify?

Uvaro is here to help you land great jobs like this one.

Upgrade your skills

Other Jobs

Rise People

Rise is Canada’s complete people management solution that gives employers everything they need to build loyal and productive teams—all in one place. We collaborate and co-create to build solutions that completely change how companies of all shapes and sizes manage their payroll, scheduling, time tracking, group benefits, recruitment, onboarding, and more.

 
Vancouver, BC
Uvaro

1+ years of successful sales development experienced experience in B2B software or B2C services is a plus. Ability to work occasional evenings or weekends.

 
Waterloo, ON / Remote
Freshworks Inc

About Freshworks: Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end-user. More than 50,000 companies -- from startups to public companies -- around the world use Freshworks software-as-a-service to enable a better customer experience (CRM) and employee experience (ITSM, HRSM). Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including American Express, Sony, Vice Media, TaylorMade, Sotheby’s, Stitchfix, OfficeMax, Multichoice, Delivery Hero, ITV, and Klarna. Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system). Overview: We are looking to hire smart and passionate folks for our inside sales team. The inside sales team are responsible for engaging with prospects and driving sales in the SMB segment. They understand the needs and requirements and collaborate with internal teams to help ensure a smooth sales process. This role is based out of Chennai. Responsibilities (What you'll be expected to do): - Qualify and prospect inbound leads generated by the lead generation team. - Be responsible to convert trial prospects to paid customers through enthusiastic customer engagement. - Own individual targets and work towards generating new revenue. - Collaborate with other appropriate internal teams and represent the customers to solve their business requirements. - Work with various internal stakeholders and achieve team targets. Requirements (What we look for in candidates): Must-haves: - 1-3 years of work experience in any customer-facing sales role. - Clear, concise, and effective written and oral communication skills. - Empathy towards customers and understanding their needs. - Interest, curiosity, and openness to learning new technologies. - Good interpersonal skills and ability to collaborate with internal stakeholders as well as end customers. - Learning mindset and the right attitude that will help you thrive and adapt in a fast-paced, performance-driven environment. - Flexibility in working in different shifts/regions. This is absolutely mandatory because you will be expected to work in a specific shift for a minimum of two years. Good to have: - Prior work experience in SaaS product companies in domains relevant to Freshworks' suite of products. - The proven track record of consistency in overachieving targets.

4 hours ago
Tamil Nadu Chennai