Patient Service Rep - SMOG

Cedars-Sinai
Santa Monica CA
30+ days ago
Cedars-Sinai
Cedars-Sinai
cedars-sinai.org

Job Description

The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, as well as payment and co-payment collection. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information.

Job Duties and Responsibilities:

  • Greets patients and assist in resolving patient issues or raising patient issues.
  • Check-in and check-out patients and collect co-payments/give receipts/reconcile payments; verifies that patient demographic and insurance information is accurate in CS-Link.
  • Schedule appointments, complete patient registration, collect patient payments and to provide a high level of patient service.
  • Assists with the management of physician schedules and finds opportunities for improvement; handle patient/provider correspondence as instructed.
  • Process and track referrals and authorizations for various insurance types.
  • Handles patient care flow and assist with monitoring CS-Link message pools and standard work.
  • Monitors and assess their own workflow and find opportunities for improvement.
  • Explains policies, procedures, or services to patients using administrative knowledge
  • Participates in daily huddles and staff meetings.
  • Actively promotes and practice infection prevention standards and all department policies and procedures.

Education:

High school diploma or GED required. Associates degree or college diploma preferred.

Experience:

Two (2) years of experience working as a Patient Service Rep in an outpatient medical office setting preferred.

  • Working Title: Patient Service Rep - SMOG
  • Department: SMOG
  • Business Entity: Medical Network Foundation
  • City: Santa Monica
  • Job Category: Administrative
  • Job Specialty: Admissions/Registration
  • Position Type: Full-time
  • Shift Length: 8 hour shift
  • Shift Type: Day

Education:

High school diploma or GED required. Associates degree or college diploma preferred.

Experience:

Two (2) years of experience working as a Patient Service Rep in an outpatient medical office setting preferred.

Source

https://www.indeed.com/jobs

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