Now hiring for talented individuals to join our Award Winning Team in Norfolk, VA! Take advantage of our cutting edge benefits package including Employer Paid Healthcare, Paid Training, and More!
Trained to sell new or used vehicles at a profit to the dealership, while ensuring customer satisfaction. Day to day includes interacting with people, marketing and eCommerce sales, problem solving, teamwork, and fun!
Full Time Hours, Starting Pay Guarantee
Employer Paid Healthcare Premium
Paid Company and Manufacturer Training
401(k) Retirement Plan with Company Match
Paid Time-Off up to 3 weeks Vacation
College Scholarship Program
Clean state of the art facilities
At Hendrick we work daily to invest in our teammates and offer opportunities for personal growth and development.
Essential Duties and Responsibilities include the following:
Meets dealership sales goals.
Greets customer and determines make, type, and quality of vehicle desired.
Explains features and demonstrates operation of vehicle in showroom or on demonstration drive.
Suggests optional equipment for customer to purchase.
Computes and quotes sales price, including tax, trade-in allowance, and discount.
Completes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract.
Arranges for delivery and registration of vehicle.
Researches availability of models and optional equipment.
Engages in business development.
Addresses customer concerns.
Maintains CSI at or above Company standards.
Maintains an organized, clean and safe work area.
Participates in required training.
Records all hours worked accurately in company timekeeping system.
Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values.
Complies with Company policies and procedures.
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
College Degree, High School Diploma. Prior sales and/or customer service experience desired. Automotive, Hospitality/Retail, Business related field.
Certificates and Licenses:
Valid Driver’s License
Automobile Salesperson License (not required to apply)
Intermediate knowledge of Microsoft Office products.
Intermediate ability to learn web applications for customer management.
Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Duties are performed throughout the premises, both indoors and outdoors and on customer test drives.
Due to the nature of the position, may be exposed to various work environments and required to perform a variety of tasks.
Heavy standing work.
Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments.
Hendrick Core Values:
To perform the job successfully, an individual should demonstrate the following Core Values.
Servant Leadership - Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect - Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity - Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm - Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning - Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels - Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement - Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
Apply Now For This Amazing Opportunity!
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.
Hendrick Automotive Group is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.